Dell UP2414Q Dell UltraSharp 24 User's Guide - Page 54

Troubleshooting, Preset Modes, Color Settings, Input Color Format, YPbPr, Color, Settings

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Missing Color Picture missing • color • Wrong Color • Picture color • not good • Image retention from a static image left on the monitor for a long period of time • Faint shadow • from the static image displayed appears on the screen • Perform monitor self-test feature check. Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Check for bent or broken pins in the video cable connector. Try different color Preset Modes in Color Settings OSD. Change the Input Color Format to RGB or YPbPr in the Color Settings OSD. Run the built-in diagnostics. Use the Power Management feature to turn Off the monitor at all times when not in use (for more information, see Power Management Modes). Alternatively, use a dynamically changing screensaver. 54  Troubleshooting

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54
Troubleshooting
Missing Color
Picture missing
color
•
Perform monitor self-test feature
check.
•
Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
•
Check for bent or broken pins in
the video cable connector.
Wrong Color
Picture color
not good
•
Try different color
Preset Modes
in
Color Settings
OSD.
•
Change the
Input Color Format
to
RGB
or
YPbPr
in the
Color
Settings
OSD.
•
Run the built-in diagnostics.
Image retention
from a static
image left on the
monitor for a long
period of time
Faint shadow
from the
static image
displayed
appears on the
screen
•
Use the
Power Management
feature to turn Off the monitor
at all times when not in use (for
more information, see
Power
Management Modes
).
•
Alternatively, use a dynamically
changing screensaver.