Dell Vostro 410 Service Manual - Page 54

Back up your files immediately Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs Save and close any open files or programs and shut down your computer through the Start menu Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. If you receive an insufficient memory message - l Save and close any open files and exit any open programs you are not using to see if that resolves the problem. l See the software documentation for minimum memory requirements. If necessary, install additional memory (see Replacing or Adding a Memory Module). l Reseat the memory modules to ensure that your computer is successfully communicating with the memory. l Run the Dell Diagnostics (see Dell Diagnostics). If you experience other memory problems - l Reseat the memory modules (see Replacing or Adding a Memory Module) to ensure that your computer is successfully communicating with the memory. l Ensure that you are following the memory installation guidelines. l Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see Memory. l Run the Dell Diagnostics (see Dell Diagnostics). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Check the mouse cable - l Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins. l Remove any mouse extension cables, and connect the mouse directly to the computer. l Verify that the mouse cable is connected as shown on the setup diagram for your computer. Restart the computer - 1. Simultaneously press to display the Start menu. 2. Press , press the up- and down-arrow keys to highlight Shut down or Turn Off, and then press . 3. After the computer turns off, reconnect the mouse cable as shown on the setup diagram. 4. Turn on the computer. Test the mouse - Connect a properly working mouse to the computer, then try using the mouse. Check the mouse settings - Windows XP 1. Click Start® Control Panel® Mouse. 2. Adjust the settings as needed. Windows Vista: 1. Click Start ® Control Panel® Hardware and Sound® Mouse. 2. Adjust the settings as needed. Reinstall the mouse driver - See "Drivers for Media Drives" in the Dell™ Technology Guide. Run the Hardware Troubleshooter - See Hardware Troubleshooter. Network Problems