Denon AVP-A1HDCI Owners Manual - English - Page 107

Getting Started Connections Setup Playback Remote Control Multi-Zone Information Troubleshooting Specifications GAudioH Symptom Cause Countermeasure No sound is produced from center speaker. • You are playing a monaural • The mode is set to something source (TV, AM radio broadcast, other than "STANDARD" (Dolby/ etc.) in the "STANDARD" (Dolby/ DTS Surround) or "HOME THX DTS Surround) or "HOME THX CINEMA" . CINEMA" mode. No sound • The surround mode is set to • Set to a surround playback is produced "STEREO", "DIRECT" or "PURE mode. from surround DIRECT". speakers. No sound is produced from surround back speaker. • Surround back speaker setting is • Set to something other than set to "None". "None". • Surround mode not set to a mode • Select a surround playback for 6.1- or 7.1-channel playback. mode. No sound is produced from subwoofer. • Subwoofer's power not turned • Turn on the subwoofer's power. on. • The "Subwoofer" setting at • Set to "Yes". "Speaker configuration" is set to "No". • The subwoofer is not properly • Check the connections. connected. • The subwoofer's volume is • Adjust the subwoofer's volume turned off. to an appropriate level. No test tones are • Surround mode not set • Set to the "STANDARD" (Dolby/ produced when to "STANDARD" (Dolby/DTS DTS Surround) or "HOME THX main remote Surround) or "HOME THX CINEMA" mode. control unit's TEST CINEMA" mode. button is pressed. DTS sound is not output. • DVD player's audio output setting • Set the DVD player. For details, is not set to bitstream. refer to the DVD player's operating instructions. • DVD player is not compatible • Use a DTS-compatible player. with DTS sound playback. • The AVP-A1HDCI's "Decode • Set to the "Auto" or "DTS" Mode" setting is set to "PCM". mode. HDMI audio • The "Manual Setup" - "HDMI • Set to "Amp". signals are not Setup" - "Audio" setting is set to output from "TV". speakers. Page 50 50 ~ 52 29 50 ~ 52 - 29 11 - 50 - - 47 32 Symptom No sound is output from the monitor connected with HDMI connections. Cause Countermeasure • The "Manual Setup" - "HDMI • Set to "TV". Setup" - "Audio" setting is set to "Amp". GVideoH Symptom The on-screen display does not appear. No picture appears. No picture appears with HDMI connections. Picture cannot be recorded. DVDs cannot be copied on a VCR. Cause Countermeasure • The format of the GUI and TV • Match the format of the GUI and (NTSC or PAL) do not match. TV. • The connections between the • Check the connections. AVP-A1HDCI and monitor are faulty. • The monitor's input setting is • Set properly. wrong. • PURE DIRECT mode is set. • Cancel the PURE DIRECT mode. • The player is connected using the • High definition (1080i/720p) and component input connectors, the progressive (480p/576p) video monitor is connected using the signals are not down-converted. video (yellow) or S-Video output Set the player to interlace connectors. (480i/576i) signals. • The connections to the HDMI • Check the connections. connectors are faulty. • HDMI input setting is improper. • Check the HDMI input setting. • The monitor is not compatible • Connect a monitor that is with copyright protection compatible with copyright (HDCP). protection (HDCP). • The HDMI format of the player • Match the HDMI format of the and monitor do not match. player and monitor. • Depending on the monitor you • Set to either "Monitor 1" or have connected, the display may "Monitor 2". not be correct when you set to "Auto (Dual)". • Input source does not match • The video conversion function recorder's video connection does not work for the REC connector (video or S-Video). OUT connectors. Match the input source and recorder connections. • This is not a malfunction. Most - movie software includes copy prevention signals and cannot be copied. Page 32 Page 41 12, 13 - 52 - 12 48 12 12 32 16, 17 - 104