Denon AVP-A1HDCI Owners Manual - English - Page 109

Symptom, Cause, Countermeasure, XM Satellite Radio, Wireless LAN

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Page 109 highlights

Getting Started Connections Setup Playback Remote Control Multi-Zone Information Troubleshooting Specifications Symptom Cannot login to Rhapsody. ("Username or Password is incorrect" is displayed) Cause • Login information is incorrect. • Trial period has expired. Countermeasure • Check if the Username for Rhapsody has been properly entered. • Re-enter the Password. (Password is not displayed.) • Get a full account. www.rhapsody.com/denon/signup Cannnot play. Stops in the middle of playing. Cannot compile Playlist. • When the trial period has finished, • Get a full account. there is a limit to the playing time www.rhapsody.com/denon/signup and number of tracks that can be played. • When the trial period has finished, • Get a full account. there is a limit to the playing time and number of tracks that can be played. • The AVP-A1HDCI does not • When the playlist is compiled in respond to playlist compilation. "PC Application", it is registered to "My Library". In this way, the playlist can be played in AVPA1HDCI. b Need full account. Cannot delete • Cannot be done with AVP- • Delete from "PC Application". Rhapsody A1HDCI. Channel registered in "My Channels". Cannot delete • Cannot be done with AVP- • Delete from "PC Application". Tracks, Playlists, Channels A1HDCI. b Need full account. registered in "My Library". Page 38 38 66, 70 66, 70 66, 70 - - - GWireless LANH Symptom Cannot connect to network. Played sound is interrupted or sound cannot be played. Cause Countermeasure • The settings of the SSID • Match the network settings with and network key (WEP) are the AVP-A1HDCI's settings. incorrect. • The reception is poor and the • Shorten the distance from the signals cannot be received. wireless LAN's access point, remove any obstacles and otherwise improve visibility, then try reconnecting. Also install away from microwave ovens and the access points of other networks. • There are multiple networks and • Set the access point's channel the usable channels overlap. settings away from the channels used for other networks. Alternatively, connect using a network cable. • There are multiple networks and • Set the access point's channel the usable channels overlap. settings away from the channels used for other networks. Alternatively, connect using a network cable. Page 35 ~ 38 - - - GXM Satellite RadioH Symptom "CHECK XM TUNER" is displayed. "CHECK ANTENNA" is displayed. Cause Countermeasure • The XM Mini-Tuner is not • Confirm the XM Mini-Tuner is installed or not fully seated in the fully seated in the dock and check XM Mini-Tuner Dock or the XM the XM Mini-Tuner dock cable is Mini-Tuner dock is not connected connected to the AVP-A1HDCI. to the AVP-A1HDCI. • AVP-A1HDCI's XM connector and • Check that the connections are the XM Mini-Tuner and Home correct. Dock is not properly connected. Page 19 19 106

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±0¶
Getting Started
Connections
Setup
Playback
Remote Control
Multi-Zone
Information
Specifications
Symptom
Cause
Countermeasure
Page
Cannot login
to Rhapsody.
(“Username
or Password
is incorrect” is
displayed)
• Login information is incorrect.
• Trial period has expired.
• Check if the Username for
Rhapsody has been properly
entered.
•
Re-enter the Password. (Password
is not displayed.)
• Get a full account.
www.rhapsody.com/denon/signup
38
38
66, 70
Cannnot play.
• When the trial period has finished,
there is a limit to the playing time
and number of tracks that can be
played.
• Get a full account.
www.rhapsody.com/denon/signup
66, 70
Stops in the
middle of playing.
• When the trial period has finished,
there is a limit to the playing time
and number of tracks that can be
played.
• Get a full account.
66, 70
Cannot compile
Playlist.
• The
AVP-A1HDCI
does
not
respond to playlist compilation.
• When the playlist is compiled in
“PC Application”
, it is registered
to “My Library”
. In this way, the
playlist can be played in AVP-
A1HDCI.
b
Need full account.
–
Cannot delete
Rhapsody
Channel
registered in “My
Channels”
.
• Cannot
be
done
with AVP-
A1HDCI.
• Delete from “PC Application”
.
–
Cannot delete
Tracks, Playlists,
Channels
registered in “My
Library”
.
• Cannot
be
done
with AVP-
A1HDCI.
• Delete from “PC Application”
.
b
Need full account.
–
G
XM Satellite Radio
H
Symptom
Cause
Countermeasure
Page
“CHECK XM
TUNER” is
displayed.
• The
XM
Mini-Tuner
is
not
installed or not fully seated in the
XM Mini-Tuner Dock or the XM
Mini-Tuner dock is not connected
to the AVP-A1HDCI.
• Confirm the XM Mini-Tuner is
fully seated in the dock and check
the XM Mini-Tuner dock cable is
connected to the AVP-A1HDCI.
19
”CHECK
ANTENNA” is
displayed.
• AVP-A1HDCI’s XM connector and
the XM Mini-Tuner and Home
Dock is not properly connected.
• Check that the connections are
correct.
19
Symptom
Cause
Countermeasure
Page
Cannot connect
to network.
• The
settings
of
the
SSID
and network key (WEP) are
incorrect.
• The reception is poor and the
signals cannot be received.
• There are multiple networks and
the usable channels overlap.
• Match the network settings with
the AVP-A1HDCI’s settings.
• Shorten the distance from the
wireless LAN’s access point,
remove
any
obstacles
and
otherwise improve visibility, then
try reconnecting. Also install
away from microwave ovens
and the access points of other
networks.
• Set the access point’s channel
settings away from the channels
used
for
other
networks.
Alternatively, connect using a
network cable.
35 ~ 38
–
–
Played sound is
interrupted or
sound cannot be
played.
• There are multiple networks and
the usable channels overlap.
• Set the access point’s channel
settings away from the channels
used
for
other
networks.
Alternatively, connect using a
network cable.
–
G
Wireless LAN
H
Troubleshooting