Epson ET-M2170 Users Guide - Page 157
Cleaning the Print Head Using a Computer Utility
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7. Select Nozzle Check, press the OK button, and press the start button to run a nozzle check and confirm that the print head is clean. If you don't see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Power Cleaning Using the Product Control Panel Refilling the Ink Tank Related topics Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the paper cassette. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Head Cleaning. 157