Epson PowerLite 71c User Manual - Page 65

I Make sure you are within 32 feet of the projector and within a 30° horizontal or 15° vertical angle of the infrared receiver on the front of the projector. I If you're having trouble using the remote control as a wireless mouse, make sure the mouse cable is securely connected to both ends. See Chapter 1 for details. Where To Get Help EPSON provides technical assistance through electronic support services, as listed in the following table: Service World Wide Web Technical Support Presenters Online Access From the Internet, you can reach EPSON's product support page at http://support.epson.com. After selecting your product, you can view frequently asked questions and answers, download product documentation, and receive technical advice through e-mail. Access tips, templates, and training for developing successful presentations at http://www.presentersonline.com note You can purchase screens, carrying cases, or other accessories from EPSON by calling (800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included in your Owner's Kit. This is the fastest way to speak to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak to a projector support specialist by dialing one of these numbers (toll or long distance charges may apply): I U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday I Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday 60 Solving Problems