Epson Stylus Pro 7000 Printer Guide - Page 117

Solving Miscellaneous Printing Problems, If your printouts are not what you expected

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Resolving Problems | 7-7 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Miscellaneous printing problems Problem Possible cause Solution Your print has incorrect or Your PPD and/or printer driver Make sure your software is installed garbled characters. software are not set up correctly or not correctly and the RIP or printer is selected. selected. You have stalled print jobs. Clear any stalled print jobs from Monitor3 (Macintosh) or the Progress Meter or Spool Manager (Windows). The printer is not connected correctly. Turn off the printer and RIP or computer. Make sure the interface cable is securely plugged in at both ends. If you are using Windows NT 4.0, try uninstalling the EPSON printer port. Click Start, point to Programs and EPSON Printers, then click EPSON Printer Port Uninstall. Follow the messages on the screen. Your print has incorrect margins. Page size or paper size are not set correctly in your application. Check the settings in your application. Make sure they are within the printer's printable area. Paper size is not set correctly in your print options. Make sure the Paper Size setting in your print options is correct for the paper you're using. Paper is loaded incorrectly. Reload paper, aligning it correctly with the row of holes in the printer. See Chapter 2 for instructions. The ROLL MARG (roll paper margin) setting on the control panel is incorrect. If you're using roll paper, check the setting for ROLL MARG on the Printer Setting Menu. See page 2-12 for more information. Your image is inverted. The Flip Horizontal or Print as a mirror image setting is selected in your print options. Turn off the setting. See your RIP Station 5100 User Guide or page 3-7 (Macintosh) or 4-8 (Windows) in this manual for instructions. 7-7

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7-7
Resolving Problems
|
7-7
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Miscellaneous printing problems
Problem
Possible cause
Solution
Your print has incorrect or
garbled characters.
Your PPD and/or printer driver
software are not set up correctly or not
selected.
Make sure your software is installed
correctly and the RIP or printer is
selected.
You have stalled print jobs.
Clear any stalled print jobs from Monitor3
(Macintosh) or the Progress Meter or
Spool Manager (Windows).
The printer is not connected correctly.
Turn off the printer and RIP or computer.
Make sure the interface cable is securely
plugged in at both ends.
If you are using Windows NT 4.0, try
uninstalling the EPSON printer port. Click
Start,
point to
Programs
and
EPSON
Printers
, then click
EPSON Printer Port
Uninstall
. Follow the messages on the
screen.
Your print has incorrect
margins.
Page size or paper size are not set
correctly in your application.
Check the settings in your application.
Make sure they are within the printer’s
printable area.
Paper size is not set correctly in your
print options.
Make sure the
Paper Size
setting in your
print options is correct for the paper
you’re using.
Paper is loaded incorrectly.
Reload paper, aligning it correctly with
the row of holes in the printer. See
Chapter 2 for instructions.
The
ROLL MARG
(roll paper margin)
setting on the control panel is
incorrect.
If you’re using roll paper, check the
setting for
ROLL MARG
on the Printer
Setting Menu. See page 2-12 for more
information.
Your image is inverted.
The
Flip Horizontal
or
Print as a
mirror image
setting is selected in
your print options.
Turn off the setting. See your RIP Station
5100
User Guide
or page 3-7 (Macintosh)
or 4-8 (Windows) in this manual for
instructions.