Epson Stylus Pro User Manual - Birmy PC - Page 44

TROUBLESHOOTING, On Windows

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Troubleshooting Problem Solution Printer prints out illegible type or characters. On Windows 3.11 and 95, PowerRIP needs to print to a file. In Print Manager check PowerRIP is set to file and not an LPT port. Also check that PowerRIP is minimized. PowerRIP only scans for files when minimized. On Windows NT make sure printer driver prints to the Birmy directory and not an LPT port. See Printer Driver section for more information. Problem Solution PowerRIP not registered. Register PowerRIP by calling the (800) 6133031 Birmy Fulfillment Center phone number. This number is only for registration. Problem Solution Wrong fonts or very jagged type. Most fonts are downloaded with the print job. Sometimes a bitmap image of a font is downloaded. If the page is missing a font, PowerRIP will default the Courier font or print the bitmap image of a font. Check to make sure you have the printer fonts. Also the print heads may need cleaning. Problem Solution PowerRIP takes a long time before printing starts. Add more RAM or a faster CPU. The more complex jobs that use a large number of fonts will run faster with more RAM. 40 Birmy Graphics Corporation

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Troubleshooting
Problem
Solution
Printer prints out illegible type
or characters.
On Windows
3.11
and
95,
PowerRIP
needs
to print to a file. In Print Manager check
PowerRIP
is set to file and not an
LPT
port.
Also check that
PowerRIP
is minimized.
PowerRIP
only scans for files when
mini-
mized. On
Windows NT make sure printer
driver prints to the
Birmy
directory and not
an
LPT
port. See Printer Driver section for
more information.
Problem
Solution
PowerRIP
not registered.
Register
PowerRIP
by calling the
(800)
613-
3031
Birmy
Fulfillment Center phone num-
ber. This number is only for registration.
Problem
Solution
Wrong fonts or very jagged type.
Most fonts are downloaded with the print
job. Sometimes a bitmap image of a font is
downloaded. If the page is missing a font,
PowerRIP
will default the Courier font or
print the bitmap image of a font. Check to
make sure you have the printer fonts. Also
the print
heads
may need cleaning.
Problem
Solution
PowerRIP
takes a long time before printing
starts.
Add more RAM or a faster CPU. The more
complex jobs that use a large number of
fonts will run faster with more RAM.
40
Birmy
Graphics Corporation