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Epson TM-m30II Technical Reference Guide TM-m30II - Page 87

Roll Paper Cover does not Open

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Roll Paper Cover does not Open When the roll paper cover does not open using the lever, restart the printer. Chapter 5 Handling 87

Section	Page
For Safety	3
Key to Symbols	3
Warnings	3
Cautions	4
Restriction of Use	4
Note about interference	4
Open Source Software License	5
About this Manual	6
Aim of the Manual	6
Manual Content	6
Contents	7
Product Overview	11
Features	11
Product Configurations	13
Models	13
NFC Tag	13
Accessories	14
Part Names and Functions	15
Panel LED	16
Connectors	17
Online and Offline	18
Status and Errors	19
Status Display	19
Error Status	20
NV Memory (Non-Volatile Memory)	22
NV Graphics Memory	22
User NV Memory	22
Memory Switches (customized values)	22
R/E (Receipt Enhancement)	22
Maintenance Counter	23
Simple Setup for Wireless LAN	24
Useful Functions for Smart Devices	25
NFC Tag	25
QR Code	25
Printing Using Multiple Interfaces	26
Setup	27
Flow of Setup	27
Installing the Printer	28
Changing to the Front Eject Position	29
Changing the Paper Width	30
Connecting the Optional Wireless LAN Unit	32
Connecting the Optional Customer Display	33
Connecting the Optional External Buzzer	34
Attachment Position	34
Connecting the Cash Drawer	35
Required specifications of cash drawers	35
Connecting the drawer kick cable	36
Connecting to the Power Source	37
Connecting the AC cable	37
Connecting the Printer to the Host Devices	39
USB Interface	39
Ethernet Interface	39
Wireless LAN Interface	39
Bluetooth Interface	42
Attaching the Power Switch Cover	45
Enabling the Roll Paper Near-End Detection	46
Advanced Usage	47
Software Settings	47
Functions	48
Network Settings	56
Setup methods	56
Flow of Setup	56
Setup using EpsonNet Config	57
Setup using EpsonNet Config (Web version)	58
Setup using arp/ping commands	59
MAC Address Confirmation	60
Setting/Check Modes	61
Self-test Mode	63
NV Graphics Information Print Mode	63
Receipt Enhancement Information Print Mode	64
Software Setting Mode	64
Restore Default Values Mode	66
Interface Setup Mode	67
Peripheral Device Information Print Mode	69
Hexadecimal Dumping Mode	69
Printing a Status Sheet	71
Resetting the Interface Settings	73
Application Development Information	74
Controlling the Printer	74
ePOS-Print XML	74
ESC/POS	74
Controlling the Cash Drawer	75
Controlling the Optional External Buzzer	76
Software	77
Development Kit	77
Drivers	78
Utilities	79
Others	79
Download	80
Application Development and Distribution for iOS	81
Notes on Printing Barcodes and Two-Dimensional Symbols	81
Handling	82
Installing Roll Paper	82
For the top eject position	82
For the front eject position	84
Removing Jammed Paper	86
Roll Paper Cover does not Open	87
Cleaning the Printer	88
Cleaning the Printer Case	88
Cleaning the Thermal Head/Platen Roller	88
Preparing for Transport	89
Removing/Attaching the Rear and Bottom Covers	90
Removing the Covers	90
Attaching the Covers	92
Appendix	94
Product Specifications	94
Printing Specifications	96
Character Specifications	97
Paper Specifications	99
Printable Area	100
Printing and Cutting Positions	101
Electrical Characteristics	101
Environmental Conditions	102
External Dimensions	103
Specifications of Interface and Connector	105
USB Interface	105
Network Interface	106
Bluetooth Interface	109
NFC Tag	112
Character Code Tables	113

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Chapter 5

Handling

Roll Paper Cover does not Open

When the roll paper cover does not open using the lever, restart the printer.