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Epson WorkForce 315 Quick Guide - Page 48

Solving Problems, Checking for Software Updates - drivers

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Solving Problems If you have a problem with your WorkForce 310 Series, check the messages on the display screen to diagnose the cause. You can also check "Problems and Solutions" on page 49 for basic troubleshooting suggestions, or double-click the Epson Information Center icon on your computer desktop for more detailed help. Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your Epson WorkForce 310 Series software. Open your on-screen Epson Information Center and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada). With Windows, you can select Driver Update on the Maintenance tab in the printer settings window. You can also click or Start, select All Programs or Programs, select EPSON, select EPSON WorkForce 310 Series, and click Driver Update. 48 Solving Problems

Section	Page
Front Matter	1
Contents	2
Introduction	4
Installing Your WorkForce 310 Series on a Network	5
Connect an Ethernet Network Cable	5
Install Software	6
Finish the Installation	10
Loading Paper	14
Using Special Papers	15
Placing Originals for Copying, Scanning, or Faxing	17
Using the Scanner Glass	17
Using the Automatic Document Feeder	18
Copying a Document or Photo	20
Copying a Document	20
Copying a Photo	21
Faxing a Document	22
Connecting a Phone or Answering Machine	22
Setting Up Fax Features	24
Entering Fax Header Information	24
Select Scan and Print Settings for Faxing	26
Setting Up a Speed Dial List	27
Sending a Fax From the Control Panel	28
Other Ways to Dial a Fax Number	29
Sending a Fax From Windows	29
Receiving Faxes	31
Printing From Your Computer	32
Printing in Windows	32
Printing With a Macintosh	34
Mac OS ® X 10.5	34
Mac OS X 10.3 to 10.4	36
Selecting the Correct Paper Type	38
Scanning a Document or Photo	39
Basic Scanning	39
Scanning Multiple Pages	41
Maintaining Your WorkForce 310 Series	42
Checking the Print Head Nozzles	42
Cleaning the Print Head	43
Checking the Ink Cartridge Status	44
Purchasing Epson Ink Cartridges	45
Replacing Ink Cartridges	46
Solving Problems	48
Checking for Software Updates	48
Error Indicators	49
Problems and Solutions	49
Printing and Copying Problems	49
Paper Feeding Problems	50
Faxing Problems	51
Print Quality Problems	51
Network Setup Problems	52
Network Printing Problems	52
Network Scanning Problems	53
Print a Network Status Sheet	53
Where To Get Help	54
Epson Technical Support	54
Purchase Supplies and Accessories	54
Other Software Technical Support	54
Notices	55
Important Safety Instructions	55
LCD Screen Safety	56
Ink Cartridge Safety Instructions	56
Telephone Equipment Safety Instructions	57
Epson America, Inc., Limited Warranty	57
Declaration of Conformity	59
FCC Compliance Statement	60
For United States Users	60
For Canadian Users	62
Copyright Notice	63