Epson XP-640 Users Guide - Page 231
Solving Scanned Image Quality Problems, Epson Scan 2 Utility
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• Make sure Epson Scan 2 is selected as your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Check the connection setting and test the connection using Epson Scan 2 Utility: Windows 10: Click and select All apps. Select EPSON, then select Epson Scan 2 Utility. Make sure the correct your product is selected. If necessary, select the Other tab and click Reset. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct your product is selected. If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct your product is selected. If necessary, select the Other tab and click Reset. OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct your product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan 2 scanning software. Epson Scan 2 provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan 2, visit Epson's driver download site (U.S. downloads or Canadian downloads). Parent topic: Solving Scanning Problems Related references Additional Scanning Settings - Advanced Settings Tab Related tasks Starting a Scan from a Scanning Program Placing Originals on the Scanner Glass Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only 231