Gateway M460 User Guide - Page 122

Memory, Memory card reader, Modem (cable or DSL

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Chapter 9: Troubleshooting You are pressing a letter key and a number appears on the screen ■ The numeric keypad is turned on. See "Key types" on page 32 for instructions on turning off your numeric keypad. Memory You see a "Memory error" message ■ Make sure that the memory module is inserted correctly in the memory bay slot. For more information, see "Adding or replacing memory" on page 75. ■ Use a third-party diagnostic program to help determine if a memory module is failing. You see a "Not enough memory" error message Close all programs, then restart your notebook. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search box , then click the arrow. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window ■ Reboot your notebook. Modem (cable or DSL) ■ Make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. See "Right" on page 12 or "Back" on page 87 to make sure that the connections have been made correctly. ■ See the documentation that came with your modem for additional troubleshooting information. 116 www.gateway.com

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116
www.gateway.com
Chapter 9: Troubleshooting
You are pressing a letter key and a number appears on the screen
■
The numeric keypad is turned on. See
“Key types” on page 32
for
instructions on turning off your numeric keypad.
Memory
You see a “Memory error” message
■
Make sure that the memory module is inserted correctly in the
memory bay slot. For more information, see
“Adding or replacing
memory” on page 75
.
■
Use a third-party diagnostic program to help determine if a memory
module is failing.
You see a “Not enough memory” error message
Close all programs, then restart your notebook.
Memory card reader
Drive letter for the memory card slot does not appear in the My
Computer window
■
Reboot your notebook.
Modem (cable or DSL)
■
Make sure that the modem cable is plugged into the Ethernet
network jack and not the modem jack. See
“Right” on page 12
or
“Back” on page 87
to make sure that the connections have been
made correctly.
■
See the documentation that came with your modem for additional
troubleshooting information.
Help and
Support
For more information about troubleshooting memory
errors, click
Start
, then click
Help and Support
. Type the
keyword
memory error
in the
Search
box
, then click the arrow.