HP 3700 HP Color LaserJet 3550 and 3700 series - User Guide - Page 10

Approximate replacement intervals for supplies for the HP Color LaserJet 3550 series printer ...108 Approximate replacement intervals for supplies for the HP Color LaserJet 3700 series printer ...108 Checking the print cartridge life 109 Print cartridge storage ...110 HP print cartridges ...110 Non-HP print cartridges 110 Print cartridge authentication 111 HP fraud hotline ...111 Replacing supplies and parts 112 Locating supplies and parts 112 Supply replacement guidelines 112 Changing print cartridges 112 Replacing the transfer kit 115 Replacing the fuser and pickup roller 119 Cleaning the printer ...128 To clean the printer using the printer control panel 128 Configuring e-mail alerts ...129 8 Problemsolving Basic troubleshooting checklist 132 Factors affecting printer performance 132 Control panel message types 133 Status messages ...133 Warning messages ...133 Error messages ...133 Critical error messages 133 Control panel messages ...134 Paper jams ...152 Paper jam recovery ...152 Common causes of paper jams 154 Clearing paper jams ...156 Jam in Tray 1 ...156 Jam in Tray 2 or Tray 3 158 Jam inside the upper rear door 160 Jam inside the fuser area 162 Jam inside the lower rear door (rear output bin 167 Jam inside the front door 168 Jam in the duplexer ...170 Paper handling problems ...172 Troubleshooting information pages 178 Paper path test page ...178 Registration page ...179 Event log ...179 Printer response problems ...180 Printer control panel problems 183 Color printing problems ...184 Incorrect printer output ...186 Guidelines for printing with different fonts 187 Software application problems 189 Print quality troubleshooting 190 Print quality problems associated with paper 190 Overhead transparency defects 190 Print quality problems associated with the environment 191 viii ENWW