HP 3700 HP Color LaserJet 3550 and 3700 series - User Guide - Page 185
Paper handling problems continued, Cause, Solution, FIRST, EXCLUSIVELY, USE REQUESTED TRAY
UPC - 808736551106
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Paper handling problems (continued) Printer feeds incorrect page size Cause Solution The correct size paper for Tray 1 is not selected in the printer control panel. From the control panel, select the correct size paper for Tray 1. The paper size is not configured correctly for the tray. Print a configuration page or use the control panel to determine the paper size for which the tray is configured. Printer pulls from incorrect tray Cause Solution You are using a driver for a different printer. Use a driver for this printer. The specified tray is empty. Load paper in the specified tray. Tray behavior for the requested tray is set to FIRST in the system setup submenu of the Configure Device menu. Change the setting to EXCLUSIVELY. The paper size is not configured correctly for the tray. Print a configuration page or use the control panel to determine the paper size for which the tray is configured. The USE REQUESTED TRAY setting in the printer control panel is set to EXCLUSIVELY, and the requested tray is empty. The printer will not use another tray. Load paper in the requested tray. or Change the setting from EXCLUSIVELY to FIRST in the Configuration Menu. This will allow the printer to use the paper in other trays if no paper is loaded in the specified tray. Paper does not feed automatically Cause Solution Manual feed is selected in the software application. Load Tray 1 with paper, or, if the paper is loaded, press . The correct size paper is not loaded. Load the correct size paper. The tray is empty. Load paper into the tray. Paper from a previous jam has not been completely removed. Open the printer and remove any paper in the paper path. Closely inspect the fuser area for jams. See Paper jams. The paper size is not configured correctly for the tray. Print a configuration page or use the control panel to determine the paper size for which the tray is configured. The guides in the tray are not against the paper. Verify that the guides are touching the paper. ENWW Paper handling problems 173