HP 3700 HP Color LaserJet 3550 and 3700 series - User Guide - Page 151

DIMM A BANK B, ZZ Error number

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Control panel messages (continued) Control panel message Description 53.XX.ZZ DIMM A BANK B alternates with To continue press the STOP key An error occurred in some memory of the printer. Values A and ZZ are as follows: A DIMM Type 1 DIMM Slot 1 2 DIMM Slot 2 3 DIMM Slot 3 4 DIMM Slot 4 ZZ Error number 00 DIMM UNSUPPORTED 01 DIMM SPD FAILURE (unrecognized memory) 03 FAILED SELF-TEST 54.X PRINTER ERROR A printer command error has occurred. 55.X PRINTER ERROR alternates with To continue turn off then on 57.X PRINTER ERROR alternates with To continue turn off then on 59.X PRINTER ERROR alternates with To continue turn off then on A printer command error has occurred. A printer fan error has occurred. A printer motor error has occurred. 62 NO SYSTEM No system was found. Recommended action For the HP Color LaserJet 3700 series printer only. If prompted to do so, press STOP to continue. The printer should come to the Ready state, but will not make full use of all memory installed. or 1. Turn the printer off. 2. Verify that all SDRAM meets specifications and is correctly seated. 3. Turn the printer on. 4. If the problem persists, call HP support. 1. Turn the printer off and then back on. 2. If the message persists, contact HP support. 1. Press to continue. 2. If the message persists, turn the printer off and then back on. 3. If the message persists, contact HP Support. 1. Turn the printer off and then back on. 2. If the message persists, contact HP Support. 1. Turn the printer off and then back on. 2. If the message persists, contact HP Support. NOTE This message might also appear if the transfer unit is missing or incorrectly installed. Ensure that the transfer unit is correctly installed. 1. Turn the printer off and then back on. 2. If the message persists, contact HP Support. ENWW Control panel messages 139

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Control panel message
Description
Recommended action
53.XX.ZZ
DIMM A BANK B
alternates with
To continue press
the STOP key
An error occurred in some memory of
the printer.
Values A and ZZ are as follows:
A DIMM Type
1 DIMM Slot 1
2 DIMM Slot 2
3 DIMM Slot 3
4 DIMM Slot 4
ZZ Error number
00 DIMM UNSUPPORTED
01 DIMM SPD FAILURE (unrecognized
memory)
03 FAILED SELF-TEST
For the HP Color LaserJet 3700 series
printer only.
If prompted to do so, press
S
TOP
to
continue. The printer should come to the
Ready
state, but will not make full use of
all memory installed.
or
1.
Turn the printer off.
2.
Verify that all SDRAM meets
specifications and is correctly seated.
3.
Turn the printer on.
4.
If the problem persists, call HP
support.
54.X PRINTER
ERROR
A printer command error has occurred.
1.
Turn the printer off and then back on.
2.
If the message persists, contact
HP support.
55.X
PRINTER ERROR
alternates with
To continue
turn off then on
A printer command error has occurred.
1.
Press
to continue.
2.
If the message persists, turn the
printer off and then back on.
3.
If the message persists, contact
HP Support.
57.X
PRINTER ERROR
alternates with
To continue
turn off then on
A printer fan error has occurred.
1.
Turn the printer off and then back on.
2.
If the message persists, contact
HP Support.
59.X
PRINTER ERROR
alternates with
To continue
turn off then on
A printer motor error has occurred.
1.
Turn the printer off and then back on.
2.
If the message persists, contact
HP Support.
NOTE
This message might also appear if the
transfer unit is missing or incorrectly
installed. Ensure that the transfer unit is
correctly installed.
62 NO SYSTEM
No system was found.
1.
Turn the printer off and then back on.
2.
If the message persists, contact
HP Support.
Control panel messages (continued)
ENWW
Control panel messages
139