HP 6840 HP Deskjet 6800 Printer series - (Macintosh OS X) User's Guide - Page 131
Paper problems
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HP Deskjet 6800 series printer User's Guide Accessories? If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided Printing Accessory. If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray. 11.5 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that meets the recommended paper weight. For paper weight specifications, see the reference guide that came with the printer. Paper is loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer. Reload paper into the paper tray, pushing the paper until you feel resistance. The printer also might print on multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing. Printer will not feed paper Try one or more of the following solutions: • Reduce the number of sheets in the paper tray. • Remove the paper from the tray, then reload the paper. • Use a different type of paper. Printer ejects the paper If the printer ejects the paper, try one of the following solutions: 131