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HP 6840 HP Deskjet 6800 Printer series - (Macintosh OS X) User's Guide - Page 160

Problems with the Auto Two-Sided Print Accessory with Small, Paper Tray, Paper jam

UPC - 829160429724

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HP Deskjet 6800 series printer User's Guide 12.3.5 Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the front of the printer. Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray. 1. Turn off the printer. 2. Press the buttons on the left and right sides of the accessory, and then remove it from the printer. Warning: Remove the Auto Two-Sided Print Accessory with Small Paper Tray before opening it when clearing a paper jam. 3. Remove any paper that is inside the printer. 4. Lift the back lever on the accessory, and then unhook the Small Paper Tray. 160

Section	Page
1 HP Deskjet 6800 series printer	1
2 Notices	2
2.1 Notices and acknowledgements	2
Hewlett-Packard company notices	2
Acknowledgements	2
2.2 Terms and conventions	2
Terms	2
Cautions, warnings, and notes	2
3 Special features	4
4 Getting started	5
4.1 Printer features	5
4.2 Buttons and lights	7
Power button and light	8
Print Cancel button	8
Resume button and light	8
4.3 Print Cartridge Status lights	8
4.4 Paper trays	9
In tray	9
Out tray	10
4.5 Photo/envelope feeder	11
Envelopes	12
Photos	12
Postcards	13
4.6 Print cartridges	14
Using print cartridges	14
Everyday printing	14
Quality color photos	14
Quality black and white photos	14
Replacing print cartridges	14
4.7 Ink-backup mode	15
Ink-backup mode output	15
Exiting ink-backup mode	16
4.8 Automatic Paper-Type Sensor	16
5 Connecting to the printer	17
5.1 Printing photos from a digital camera	17
5.2 USB	17
5.3 Wireless networking	17
5.3.1 Wireless networking basics	18
Wi-Fi	18
802.11g and 802.11b	18
802.11a	18
Adapters and access points	19
Adapters	19
Access points	19
Reducing interference in a wireless network	19
Wireless network examples	20
Communication modes	20
Infrastructure mode	20
Ad hoc mode	20
Wireless network settings	21
Network name (SSID)	21
Network locations	21
Wireless security	21
Printing	22
5.3.2 Wireless network examples	22
Ad hoc networks	22
Infrastructure networks	23
Mixed wired and wireless networks	23
5.3.3 Network locations	24
Example	24
5.3.4 Network name (SSID)	25
Example	25
The printer is configured for network_1	26
The laptop is configured for network_2	26
The laptop is reconfigured for network_1	26
5.3.5 Wireless security	27
Infrastructure networks	27
Ad hoc networks (computer-to-computer)	27
Wireless security basics	27
5.3.6 Authentication and encryption	27
Authentication	28
Definition	28
Types of authentication	28
Encryption	29
Definition	29
Types of encryption	29
5.3.7 Wi-Fi Protected Access (WPA)	30
WPA is a network feature	31
Encryption	31
Configuring the printer to use WPA	31
5.3.8 Wired equivalent privacy (WEP)	31
WEP is a network feature	32
WEP keys	32
Configuring the printer to use WEP	32
5.3.9 Open system	33
Configuring the printer for an open system	33
5.3.10 Installing the printer on a wireless network	33
5.3.11 Wireless Status light	33
Signal Strength indicator	34
5.3.12 Report Page button	34
5.3.13 Network icon	35
5.3.14 Wireless radio	36
How the wireless radio works	36
Wireless Status light	36
Disabling and enabling the wireless radio	36
Disabling the wireless radio	36
Enabling the wireless radio	36
5.3.15 HP Report page	37
Printing an HP Report page	37
Selecting the language	37
Understanding the HP Report page	37
General information	37
802.11 wireless	39
Miscellaneous	40
5.3.16 Embedded Web server (EWS)	41
5.3.17 Resetting the printer to the factory default settings	42
5.3.18 Networking glossary	43
numbers	43
a	43
b	44
c	44
d	44
e	44
f	44
g	45
h	45
i	45
l	45
m	45
n	46
p	46
r	46
s	46
t	46
u	47
w	47
5.4 Wired Ethernet networking	47
5.4.1 Ethernet basics	48
Hardware	48
Hubs, switches, and routers	48
Cables	48
Network communication	49
TCP/IP	49
IP address	49
Internet connections	49
Rendezvous	49
Ethernet network examples	50
Printing	50
5.4.2 Ethernet network examples	50
Shared Internet connection with a router acting as a gateway	50
Shared Internet connection with a computer acting as a gateway	50
DSL or cable Internet connection without a gateway	51
Ethernet network without an Internet connection	51
5.4.3 Installing the printer on an Ethernet network	51
5.4.4 Connecting the printer to an Ethernet network	51
5.4.5 Installing the printer software	53
Software installation	53
5.4.6 Ethernet lights	53
Link light	53
Activity light	53
6 Printing photos from a computer	55
6.1 Enhancing your photos	55
6.2 Printing digital photographs	56
Accessing the digital photography options	56
Using the digital photography options	57
6.3 Maximum dpi	57
6.4 Saving money when printing photos	58
HP Everyday Photo Paper	58
6.5 Photo print cartridge	59
Installing the photo print cartridge	59
Using the photo print cartridge	59
Storing the photo print cartridge	60
6.6 Using color options	60
6.7 CMYK settings	61
6.8 Advanced color management	62
6.9 Gray photo print cartridge	63
Installing the gray photo print cartridge	64
Using the gray photo print cartridge	64
Storing the gray photo print cartridge	64
6.10 Printing black-and-white photos	64
Printing a black-and-white photo	64
Printing a color photo in black and white	64
6.11 Printing borderless photos	65
Guidelines	65
Printing	65
6.12 Storing and handling photo paper	66
Storage	67
Handling	67
6.13 Small borderless photos	67
Guidelines	67
Preparing to print	67
Printing	68
6.14 Large borderless photos	68
Guidelines	68
Preparing to print	69
Printing	69
6.15 Panoramic borderless photos	70
Guidelines	70
Preparing to print	70
Printing	71
6.16 Small photos with a white border	71
Guidelines	71
Preparing to print	71
Printing	72
6.17 Large photos with a white border	72
Guidelines	72
Preparing to print	73
Printing	73
6.18 Panoramic photos with a white border	74
Guidelines	74
Preparing to print	74
Printing	75
7 Printing other documents	76
7.1 Email	76
Guidelines	76
Preparing to print	76
Printing	77
7.2 Letters	77
Guidelines	77
Preparing to print	77
Printing	78
7.3 Documents	78
Guidelines	78
Preparing to print	78
Printing	79
7.4 Envelopes	79
Guidelines	79
Preparing to print	80
Printing	80
7.5 Postcards	81
Guidelines	81
Preparing to print	81
Printing	81
7.6 Brochures	82
Guidelines	82
Preparing to print	82
Printing	83
7.7 Greeting cards	83
Guidelines	83
Preparing to print	83
Printing	84
7.8 Transparencies	84
Guidelines	84
Preparing to print	84
Printing	85
7.9 Labels	85
Guidelines	85
Preparing to print	85
Printing	86
7.10 Index cards and other small media	86
Guidelines	86
Preparing to print	86
Printing	87
7.11 Banners	88
Guidelines	88
Preparing to print	88
Printing	88
7.12 Iron-on transfers	89
Guidelines	89
Preparing to print	89
Printing	90
8 Printing tips	91
8.1 Using the 250-Sheet Plain Paper Tray Accessory	91
8.2 Setting the page order	92
8.3 Printing collated copies	93
8.4 Automatic two-sided printing	94
Printing	94
8.5 Printing multiple pages on a single sheet of paper	95
8.6 Selecting a paper type	96
Using the automatic paper-type sensor	96
Selecting a specific paper type	97
8.7 Selecting a print quality	98
8.8 Resizing a document	99
8.9 Printing a borderless brochure	100
Guidelines	100
Printing	100
8.10 Selecting a paper source	101
9 Printer software	103
9.1 Print settings	103
9.2 Page Setup dialog box	103
9.3 Print dialog box	104
9.4 Managing the printer (Mac OS X 10.3 and later)	105
Opening Printer List	105
Adding a printer	106
Setting a default printer	107
Deleting a printer	107
9.5 Managing the printer (Mac OS X 10.2 and earlier)	107
Adding a printer	108
Setting a default printer	109
Deleting a printer	109
9.6 Viewing and changing the status of a print job (Mac OS X 10.3 and later)	109
10 Maintenance	111
10.1 Installing print cartridges	111
Print cartridges	111
Print cartridge combinations	111
Selection numbers	111
Ink back-up mode	112
Installation instructions	112
10.2 Aligning print cartridges	115
10.3 Calibrating color	115
10.4 Automatically cleaning print cartridges	115
10.5 Manually cleaning the print cartridges	116
Gathering cleaning supplies	116
Preparing to clean	116
Cleaning instructions	116
10.6 Printing a test page	117
10.7 View estimated ink levels	117
10.8 Removing ink from skin and clothing	117
10.9 Maintaining print cartridges	118
Storing print cartridges	118
Inserting the print cartridge into the print cartridge protector	118
Removing the print cartridge from the print cartridge protector	119
10.10 Maintaining the printer body	119
10.11 Using the HP Inkjet Toolbox	119
Displaying the HP Inkjet Toolbox	119
Mac OS X (version 10.1.x)	119
Mac OS X (version 10.2.x)	120
Mac OS X (version 10.3)	120
HP Inkjet Toolbox panels	120
11 Troubleshooting	122
11.1 Ethernet problems	122
Printer does not print	122
Link light	122
Activity light	123
Cannot open the printer's embedded Web server (EWS)	124
The printer cannot be discovered	124
A personal software firewall is blocking communication between the printer and the computer	124
11.2 Wireless communication problems	124
Check the Wireless Status light	125
	125
Printer's network settings do not match the settings for the network	126
Printer has the wrong network settings	126
Computer is set to the wrong network location	127
The radio signal is weak	127
Reducing interference in a wireless network	127
A personal software firewall is blocking communication between the printer and the computer	128
The Wireless Access Point filters MAC addresses	128
Printer has the wrong network settings	128
11.3 Printer is not printing	129
Verify the following	129
Check the printer lights	129
Check the printer cable connection	129
If the printer still does not print	129
11.4 Paper jam	130
Accessories?	131
11.5 Paper problems	131
Printer prints on multiple sheets at once	131
Paper weight	131
Paper is loaded improperly	131
Printer will not feed paper	131
Printer ejects the paper	131
Other paper problems	132
11.6 Print quality is poor	132
Streaks and missing lines	132
Print is faded	132
Increase the ink volume	133
Blank pages print	133
11.7 Document is misprinted	133
Text and images are misaligned	133
Envelope is printed at an angle	133
Parts of the document are missing or printed in the wrong place	134
Printout does not reflect selected print settings	134
11.8 Photos are not printing correctly	134
Check the paper tray	134
Check the printer settings	134
Colors are tinted or incorrect	135
Part of the photograph is faded	135
Fading occurs on the edges of a printout	135
Fading occurs near the edges of a printout	136
11.9 Banners are not printing correctly	136
Check the paper tray	136
Check the printer settings	136
Check the software	136
11.10 Borderless printing problems	137
Guidelines	137
Part of the photograph is faded	137
Fading occurs on the edges of a printout	137
Fading occurs near the edges of a printout	138
Streaks appear in a light portion of a printout	138
Image is printed at an angle	138
Printout has an unwanted border	139
For most photo paper types	139
For photo paper with a tear-off tab	139
11.11 Error messages	140
Out of paper message	140
If the In tray or optional lower tray contains paper	140
If the In tray or optional lower tray is empty	140
The error message 'there is a problem with the print cartridges' appears	140
11.12 Printer lights are on or flashing	141
What the lights indicate	141
Wireless Status light is flashing	141
Power light is flashing	141
Resume light is flashing	141
There might be a paper jam	141
Print cartridge status light is on or flashing	141
If the light is on and not flashing	141
If the light is on and flashing	141
All lights are flashing	142
Power-cord light	142
11.13 Document prints slowly	142
Multiple software applications are open	142
Complex documents, graphics, or photographs are printing	142
Best or Maximum dpi print mode is selected	142
Printer driver is outdated	142
Two-sided documents are printing	143
Computer does not meet system requirements	143
Printer is in ink-backup mode	143
11.14 If you continue to have problems	143
12 Optional accessories	144
12.1 Automatic Two-Sided Printing Accessory (duplexer)	144
12.1.1 Installing the duplexer	145
12.1.2 Automatic two-sided printing problems	146
Option for automatic two-sided printing cannot be selected	146
Only one side of the page prints when the two-sided printing option is enabled	146
Binding margin is in the wrong place	147
12.1.3 Automatic Two-Sided Printing Accessory specifications	147
Dimensions when attached to printer	147
Skew (second side of printed page)	147
Media weight	147
Media sizes	147
12.2 250-Sheet Plain Paper Tray Accessory	148
12.2.1 Installing the 250-Sheet Plain Paper Tray Accessory	148
12.2.2 Loading the 250-Sheet Plain Paper Tray Accessory	149
Two parts	149
Setting the paper size	150
Loading paper	152
12.2.3 250-Sheet Plain Paper Tray Accessory specifications	153
Dimensions	153
Weight	153
Media weight	153
Media sizes	153
12.3 Auto Two-Sided Print Accessory with Small Paper Tray	153
12.3.1 Installing the Auto Two-Sided Print Accessory with Small Paper Tray	154
12.3.2 Printing postcards	155
Guidelines	155
Preparing to print	155
Printing	156
12.3.3 Small photos	156
Guidelines	156
Preparing to print	157
Printing	158
12.3.4 Envelopes	158
Guidelines	158
Preparing to print	158
Printing	159
12.3.5 Problems with the Auto Two-Sided Print Accessory with Small Paper Tray	160
Paper jam	160
Paper size changes when the two-sided printing option is selected	162
Binding margin is in the wrong place	162
Only one side of the page prints when the two-sided printing option is enabled	162
12.3.6 Auto Two-Sided Print Accessory with Small Paper Tray specifications	162
Dimensions when attached to printer	162
Duplexing specifications	162
Small paper tray specifications	163
13 Specifications	165
13.1 Printer specifications	165
13.2 Environmental statement	165
Reduction and elimination	165
Recycling	165
Energy consumption	166
13.3 Print cartridge recovery	166
14 Supplies	168
14.1 Paper	168
14.2 USB cables	168
14.3 Accessories	168
Automatic Two-Sided Printing Accessory	168
Auto Two-Sided Print Accessory with Small Paper Tray	168
250-Sheet Plain Paper Tray Accessory	168