Solve printing problems
........................................................................................................
189
The device shuts down unexpectedly
.............................................................................
190
Error message appears on control-panel display
............................................................
190
The device is not responding (nothing prints)
.................................................................
190
Device takes a long time to print
.....................................................................................
191
Placement of the text or graphics is wrong
.....................................................................
191
The device prints half a page, then ejects the paper
......................................................
192
Poor print quality and unexpected printouts
..........................................................................
192
General print quality troubleshooting
..............................................................................
193
Meaningless characters print
..........................................................................................
193
Ink is smearing
................................................................................................................
194
Ink is not filling the text or graphics completely
...............................................................
194
Output is faded or dull colored
........................................................................................
194
Colors are printing as black and white
............................................................................
195
Wrong colors are printing
................................................................................................
195
Printout shows bleeding colors
.......................................................................................
195
The printout has a horizontal band of distortion near the bottom of a borderless print ...195
Colors do not line up properly
.........................................................................................
196
Text or graphics are streaked
.........................................................................................
196
Something on the page is missing or incorrect
...............................................................
196
Solve paper-feed problems
...................................................................................................
196
Solve copy problems
............................................................................................................
198
No copy came out
...........................................................................................................
198
Copies are blank
.............................................................................................................
198
Documents are missing or faded
....................................................................................
199
Size is reduced
...............................................................................................................
199
Copy quality is poor
........................................................................................................
199
Copy defects are apparent
.............................................................................................
199
The device prints half a page, then ejects the paper
......................................................
200
Error messages appear
..................................................................................................
200
Solve scan problems
............................................................................................................
200
Scanner did nothing
........................................................................................................
201
Scan takes too long
........................................................................................................
201
Part of the document did not scan or text is missing
.......................................................
202
Text cannot be edited
.....................................................................................................
202
Error messages appear
..................................................................................................
203
Scanned image quality is poor
........................................................................................
203
Scan defects are apparent
..............................................................................................
204
Solve fax problems
...............................................................................................................
205
The fax test failed
...........................................................................................................
205
Solve HP Digital Solutions problems
....................................................................................
219
Solving HP Direct Digital Filing problems
.......................................................................
219
Common problems
...................................................................................................
219
Unable to scan to network folder
..............................................................................
220
Unable to scan to e-mail
...........................................................................................
220
Solving HP Digital Fax problems
....................................................................................
222
Solve network problems
.......................................................................................................
223
Contents
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