Macintosh solutions software
...........................................................................................................
226
Software components for Macintosh
...............................................................................
226
HP EWS Device Configuration utility
..............................................................
227
HP LaserJet Director
.......................................................................................
227
HP Photosmart Studio for Macintosh
..............................................................
228
Memory card access with the Macintosh (HP Color LaserJet CM2320 MFP
only)
................................................................................................................
229
System requirements
.......................................................................................................
230
Operating-system support
...............................................................................................
230
Availability
........................................................................................................................
230
Software component localization
....................................................................
230
Order software for Macintosh
..........................................................................
231
Macintosh install instructions
............................................................................................................
232
Installation overview
.......................................................................................................
232
Installation options
...........................................................................................................
232
Installation instructions for all Macintosh OSs — Animated Getting Started
Guide
...............................................................................................................
232
Macintosh installation instructions for direct and network connections
...........
234
Installation dialog box options for Macintosh
...................................................................
234
Macintosh uninstall instructions
........................................................................................................
242
6
Engineering details
Introduction
.......................................................................................................................................
243
Troubleshooting
................................................................................................................................
244
Port communication
.........................................................................................................
244
Overview
.........................................................................................................
244
USB port connections
.....................................................................................
244
Product conflicts in Windows
..........................................................................
244
Open the Windows Device Manager
..............................................
245
Check for product conflicts
.............................................................
245
Guidelines for troubleshooting and resolving product conflicts
......
245
Installed Products
...........................................................................
246
E-mail
...............................................................................................................................
247
HP LaserJet Scan
............................................................................................................
247
Troubleshooting tools
......................................................................................................
247
File to E-mail utility
..........................................................................................
247
AccessDeniedUtility.exe
..................................................................................
248
FixErr1714 utility
.............................................................................................
248
Known issues for the HP Color LaserJet CM2320 MFP Series Printer
...........................
248
Windows software
...........................................................................................
249
Product communication
...................................................................................
249
Hardware/firmware
..........................................................................................
251
Miscellaneous
.................................................................................................
252
IP discovery and rediscovery
...........................................................................................................
253
ENWW
xi