HP Color LaserJet CM2320 HP Color LaserJet CM2320 MFP Series - Software Techni - Page 268
Troubleshooting, Port communication, Overview, USB port connections, Product conflicts in Windows - mfp series windows 7
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Troubleshooting The following topics are described in this section: ● Port communication ● E-mail ● HP LaserJet Scan ● Troubleshooting tools ● Known issues for the HP Color LaserJet CM2320 MFP Series Printer Port communication This section provides information on the following topics: ● Overview ● USB port connections ● Product conflicts in Windows Overview The HP Color LaserJet CM2320 MFP Series product includes a USB port. The product includes both a 10/100Base-T TCP/IP network port and a USB port and can be connected by using either port. NOTE: Do not connect both the 10/100Base-T TCP/IP network port and the USB port at the same time. Only the HP Color LaserJet CM2320 MFP Memory-Card Model of the product has both USB and network ports. USB port connections Hi-speed USB is an input/output mode that both PC and Macintosh computers support. A wide variety of consumer products, such as digital cameras and scanners, also support USB. Hi-speed USB is the current standard. This product is compatible with Hi-speed USB specifications. A USB host is distinct from a USB product. This product is a USB product. It can connect only to a USB host or to a USB hub. Product conflicts in Windows When two-way communication cannot be established with this product, the Windows Device Manager might show a conflict. Conflicts should be resolved immediately, before continuing to troubleshoot twoway communication issues. The following sections contain a few guidelines for identifying and resolving these conflicts. NOTE: USB connections are supported only in Microsoft Windows 2000, Microsoft Windows Server 2003, Microsoft Windows XP, Microsoft Windows XP 64-bit, and Microsoft Windows Vista (32-bit and 64-bit). 244 Chapter 6 Engineering details ENWW