HP Color LaserJet CM2320 HP Color LaserJet CM2320 MFP Series - Software Techni - Page 47
HP Driver Diagnostic Printer Check Tool
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HP Driver Diagnostic Printer Check Tool Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to determine whether the correct and most current printer-driver is in use. To gain access to the HP Driver Diagnostic Printer Check Tool: 1. Open a Web browser. 2. Go to the following website: www.hp.com/go/drivercheck When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list. The tool gathers information about the product, printer-drivers, and system setup to diagnose the software printer-driver configuration and check the printer-driver. When the HP Driver Diagnostic Printer Check Tool is open, select the HP product that you want to check. The tool verifies whether the latest printer-driver is being used, provides feedback if an incorrect printerdriver is being used, and indicates whether an updated version of the printer-driver is available. Click the latest version of the printer-driver to download and install it. The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the computer. Software description ENWW HP Driver Diagnostic Printer Check Tool 23