HP Designjet 8000 HP Designjet 8000s Printer Series - User's Guide - Page 143

Symptom, Items to be checked, Corrective measures

Page 143 highlights

Symptom Poor print quality Media jams occur frequently Printing is slow Items to be checked Corrective measures Media type Check for improvement by changing the settings of the heater temperature, print mode, RIP, etc. If there is no improvement, check that the media is supported. Replace the media with another type. See How do I get the best image quality Ink type For best results, use genuine HP inks. See Tell me about... Ink Cartridges . Printhead cleaning Clean the printhead. See Normal printhead recovery. Color stripe is not on. Set the color stripe. See Tell me about... MEDIA REG Menu - Color stripe setting (COLOR STRIPE). Operational temperature Use the printer in a 20 to 25 °C temperature range. Calibrate media Perform a Media Advance Calibration. See Calibrate media advance Media type Check whether the media type setting matches the type of media loaded. See How do I load/unload media. Use our recommended media. See Tell me about... Ordering media and How do I load/unload media Media loading Load the media correctly. See How do I load/unload media. Check whether there are any obstructions in the carriage path or the media path. Remove any obstructions. See The problem is... A printhead crash. Printhead height Raise the Printhead height. See Change the printhead height. Operational temperature Use the printer in a 20 to 25 °C temperature range. USB Version Make sure the printer is not connected to a USB 1.0 port. The problem is... (troubleshooting topics) ENWW The problem is... (checklist) 133

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Symptom
Items to be checked
Corrective measures
Poor print quality
Media type
Check for improvement by changing the
settings of the heater temperature, print
mode, RIP, etc. If there is no
improvement, check that the media is
supported. Replace the media with
another type. See
How do I get the best
image quality
Ink type
For best results, use genuine HP inks.
See Tell me about...
Ink Cartridges
.
Printhead cleaning
Clean the printhead. See
Normal
printhead recovery
.
Color stripe is not on.
Set the color stripe. See Tell me about…
MEDIA REG Menu —
Color stripe setting
(COLOR STRIPE)
.
Operational temperature
Use the printer in a 20 to 25 °C
temperature range.
Calibrate media
Perform a Media Advance Calibration.
See
Calibrate media advance
Media jams occur frequently
Media type
Check whether the media type setting
matches the type of media loaded. See
How do I load/unload media
.
Use our recommended media. See Tell
me about…
Ordering media
and
How do
I load/unload media
Media loading
Load the media correctly. See
How do I
load/unload media
.
Check whether there are any
obstructions in the carriage path or the
media path.
Remove any obstructions. See The
problem is…
A printhead crash
.
Printhead height
Raise the Printhead height. See
Change
the printhead height
.
Printing is slow
Operational temperature
Use the printer in a 20 to 25 °C
temperature range.
USB Version
Make sure the printer is not connected to
a USB 1.0 port.
ENWW
The problem is… (checklist)
133
The problem is…
(troubleshooting topics)