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HP DeskJet 2600 User Guide - Page 81

Solve a problem

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8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Get help from the HP Smart app ● Printer hardware issues ● Control panel error codes and status ● HP support ENWW 75

Section	Page
HP DeskJet 2600 series Help	7
Get started	9
Printer parts	10
Control panel features	11
Overview of buttons and lights	11
Control panel display icons	12
Control panel lights and display icons status	14
Print reports from control panel	16
Load media	17
Change the default paper size detected by printer	21
Load an original on the scanner glass	22
Paper basics	23
Recommended papers for printing	23
Order HP paper supplies	24
Open the HP printer software (Windows)	26
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device	27
Sleep mode	28
Quiet Mode	29
Auto-Off	30
Print	31
Print documents	32
Print photos	34
Print using the HP Smart app	35
Print envelopes	36
Print using the maximum dpi	37
Print with mobile devices	39
Print from mobile devices	39
Tips for print success	40
Ink tips	40
Paper loading tips	40
Printer settings tips	41
Use Web Services	43
What are Web Services?	44
Set up Web Services	45
Print with HP ePrint	46
Remove Web Services	47
Copy and scan	49
Copy documents	50
Scan using the HP printer software	51
Scan to a computer	51
Create a new scan shortcut (Windows)	52
Change scan settings (Windows)	53
Scan using HP Smart	55
Scan from a Windows 10 device	55
Scan from an Android or iOS device	56
Scan using Webscan	57
Tips for copy and scan success	58
Manage cartridges	59
Check estimated ink levels	60
Order ink supplies	61
Replace cartridges	62
Use single cartridge mode	64
Cartridge warranty information	65
Tips for working with cartridges	66
Connect your printer	67
Connect your printer to a wireless network with a router	68
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)	68
Connect your printer to a wireless network using HP printer software	69
Connect wirelessly to the printer without a router	71
Connect your printer by using the HP Smart app	74
Wireless settings	75
Connect your printer to your computer with a USB cable (non-wireless connection)	76
Change from a USB connection to a wireless network	77
Advanced printer management tools (for wireless printers)	78
Open the embedded web server	78
About cookies	78
Tips for setting up and using a wireless printer	80
Solve a problem	81
Jams and paper-feed issues	82
Clear a paper jam	82
Read general instructions in the Help for clearing paper jams	82
Clear a print carriage jam	85
Read general instructions in the Help for clearing a print carriage jams	85
Learn how to avoid paper jams	85
Solve paper-feed problems	86
Cartridge issues	87
Identify whether a cartridge has a problem	87
Fix cartridge problems	87
Printing issues	89
Fix problems with page not printing (unable to print)	89
Read general instructions in the Help for unable to print issues	89
Fix print quality issues	92
Read general instructions in the Help for resolving print quality issues	93
Copy issues	97
Scan issues	98
Network and connection issues	99
Fix wireless connection	99
Find network settings for wireless connection	99
Fix Wi-Fi Direct connection	99
Get help from the HP Smart app	101
Printer hardware issues	102
Control panel error codes and status	103
HP support	107
Technical information	109
HP Company notices	110
Specifications	111
Regulatory notices	113
Regulatory model identification number	113
FCC statement	113
VCCI (Class B) compliance statement for users in Japan	114
Notice to users in Japan about the power cord	114
Notice to users in Korea	114
Noise emission statement for Germany	114
European Union Regulatory Notice	114
Products with wireless functionality	115
Visual display workplaces statement for Germany	115
Declaration of conformity	116
Regulatory wireless statements	117
Exposure to radio frequency radiation	118
Notice to users in Brazil	118
Notice to users in Canada	118
Notice to users in Taiwan	119
Notice to users in Mexico	119
Notice to users in Japan	119
Notice to users in Korea	119
Environmental product stewardship program	120
Eco-Tips	120
European Union Commission Regulation 1275/2008	121
Paper	121
Plastics	121
Safety data sheets	121
Recycling program	121
HP inkjet supplies recycling program	121
Power consumption	121
Disposal of waste equipment by users	122
Waste disposal for Brazil	122
Chemical substances	122
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	123
The Table of Hazardous Substances/Elements and their Content (China)	124
Restriction of hazardous substance (Ukraine)	124
Restriction of hazardous substance (India)	124
Restriction on hazardous substances statement (Turkey)	125
EPEAT	125
SEPA Ecolabel User Information (China)	125
China Energy Label for Printer, Fax and Copier	125