HP Deskjet 1000c HP DeskJet 1000C Professional Series Printer - (English) User - Page 38

Hewlett-Packard Limited Warranty Statement HP Product Software Print cartridges Printer peripheral hardware Duration of Limited Warranty 90 Days 90 Days 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that HP products will be free from defects in materials and workmanship, for a specified time after the date of purchase by the customer. The duration of this limited warranty is stated above. Certain additional conditions and limitations of HP's warranty are stated in the user's guide. Those conditions and limitations include: a. For software products, the warranty applies only to the media upon which the product is recorded; and b. HP does not warrant the operation of any product to be uninterrupted or error free. 2. HP's limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: a. Improper or inadequate maintenance; b. Software or interfacing not supplied by HP; c. Unauthorized modification or misuse; d. Operation outside the product's environmental specifications, including duty cycle abuse or use of a mechanical switchbox without a designated surge protector; e. Use of non-supported printing media or memory boards; or f. Improper site preparation or maintenance. 3. For HP printer products, the use of a non-HP print cartridge or a refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer; print cartridge includes both toner cartridges and ink cartridges. However, if printer failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 4. If any software media product or print cartridge product proves defective during the applicable warranty period, and if the product is covered by HP's warranty, the customer shall return the product for replacement. 5. If HP receives, during the applicable warranty period, notice of a defect in a hardware product which is covered by HP's warranty, HP shall either repair or replace the product, at its option. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product, provided the customer returns the product. 7. Standard warranty services for your HP printer are available from HP. However, there may be local variations in the level of warranty service. Contact your local HP sales and service office to check for the applicable local warranty in your country. 8. This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. B. Limitations of Warranty 1. NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO HP PRODUCTS. HP AND ITS THIRD PARTY SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 2. To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer uses the HP product, this Limited Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain limitations of this Limited Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g. Australia and the United Kingdom); b. Otherwise restrict the ability of a manufacturer to make such disclaimers or impose such limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on how long an implied warranty lasts. 3. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. C. Limitations of Liability 1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 4-8 Appendices