HP Dx5150 Troubleshooting Guide - Page 56

Solving CD-ROM and DVD Problems, South OnChip IDE Device &gt

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Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems If you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the following table or to the documentation that came with the optional device. Solving CD-ROM and DVD Problems Problem Cause System will not boot from CD-ROM or DVD drive. Removable Media Boot is disabled in the Computer Setup utility. Network Server Mode is enabled in Computer Setup. Non-bootable CD in drive. Boot order not correct. CD-ROM or DVD devices are not detected or driver is not loaded. Movie will not play in the DVD drive. Drive is not connected properly or not properly configured. Movie may be regionalized for a different country. Decoder software is not installed. Damaged media. Movie rating locked out by parental lock. Solution Enter Computer Setup and enable CD-ROM or DVD drive boot in Integrated Peripherals > South OnChip IDE Device > OnChip IDE Channel 0 or 1. Enter Computer Setup and move the network interface card to the last position in Advanced BIOS Features > Removable Device Priority. Try a bootable CD in the drive. Enter Computer Setup and change boot sequence in Advanced BIOS Features and Advanced BIOS Features > Removable Device Priority. See the documentation that came with the optional device. See the documentation that came with the DVD drive. Install decoder software. Replace media. Use DVD software to remove parental lock. 2-40 www.hp.com Troubleshooting Guide

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www.hp.com
Troubleshooting Guide
Troubleshooting Without Diagnostics
Solving CD-ROM and DVD Problems
If you encounter CD-ROM or DVD problems, see the common
causes and solutions listed in the following table or to the
documentation that came with the optional device.
Solving CD-ROM and DVD Problems
Problem
Cause
Solution
System will not boot from
CD-ROM or DVD drive.
Removable Media Boot
is disabled in the
Computer Setup utility.
Enter Computer Setup and enable
CD-ROM or DVD drive boot in
Integrated Peripherals >
South OnChip IDE Device >
OnChip IDE Channel 0
or
1
.
Network Server Mode
is enabled in Computer
Setup.
Enter Computer Setup and move the
network interface card to the last
position in
Advanced BIOS
Features > Removable Device
Priority
.
Non-bootable CD in
drive.
Try a bootable CD in the drive.
Boot order not correct.
Enter Computer Setup and change
boot sequence in
Advanced
BIOS Features
and
Advanced
BIOS Features > Removable
Device Priority
.
CD-ROM or DVD devices
are not detected or driver
is not loaded.
Drive is not connected
properly or not properly
configured.
See the documentation that came
with the optional device.
Movie will not play in the
DVD drive.
Movie may be
regionalized for a
different country.
See the documentation that came
with the DVD drive.
Decoder software is not
installed.
Install decoder software.
Damaged media.
Replace media.
Movie rating locked out
by parental lock.
Use DVD software to remove
parental lock.