HP Dx5150 Troubleshooting Guide - Page 60
Start > Control, Panel, Internet, Options, General, Delete Cookies, Problem, Cause, Solution
UPC - 882780485433
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Troubleshooting Without Diagnostics Solving Internet Access Problems (Continued) Problem Cause Solution Unable to connect to the Internet. (continued) Cookies are corrupted. (A "cookie" is a small piece of information that a Web server can store temporarily with your Web browser. This is useful for having your browser remember some specific information that the Web server can later retrieve.) In Windows XP: 1. Select Start > Control Panel. 2. Double-click Internet Options. 3. On the General tab, click the Delete Cookies button. Cannot automatically launch Internet programs. You must log on to your ISP before some programs will start. Log on to your ISP and launch the desired program. 2-44 www.hp.com Troubleshooting Guide
2–44
www.hp.com
Troubleshooting Guide
Troubleshooting Without Diagnostics
Unable to connect to the
Internet.
(continued)
Cookies are corrupted.
(A "cookie" is a small
piece of information
that a Web server can
store temporarily with
your Web browser.
This is useful for having
your browser remember
some specific
information that the
Web server can later
retrieve.)
In Windows XP:
1. Select
Start > Control
Panel
.
2. Double-click
Internet
Options
.
3. On the
General
tab, click the
Delete Cookies
button.
Cannot automatically
launch Internet programs.
You must log on to your
ISP before some
programs will start.
Log on to your ISP and launch the
desired program.
Solving Internet Access Problems
(Continued)
Problem
Cause
Solution