HP Dx5150 Troubleshooting Guide - Page 58

Solving Drive Key Problems, Solving CD-ROM and DVD Problems

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Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems (Continued) Problem Cause Solution Recording audio CDs is difficult or impossible. Wrong or poor quality media type. 1. Try using a slower speed when recording. 2. Verify that you are using the correct media for the drive. 3. Try a different brand of media. Quality varies widely between manufacturers. Solving Drive Key Problems If you encounter Drive Key problems, common causes and solutions are listed in the following table. Solving Drive Key Problems Problem Cause Drive Key is not seen as a drive letter in Windows XP. The drive letter after the last physical drive is not available. The computer boots to DOS after making a bootable Drive Key. Drive Key is bootable. Solution Change the default drive letter for the Drive Key in Windows XP. Install the Drive Key only after the operating system boots. 2-42 www.hp.com Troubleshooting Guide

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www.hp.com
Troubleshooting Guide
Troubleshooting Without Diagnostics
Solving Drive Key Problems
If you encounter Drive Key problems, common causes and solutions
are listed in the following table.
Recording audio CDs is
difficult or impossible.
Wrong or poor quality
media type.
1. Try using a slower speed when
recording.
2. Verify that you are using the
correct media for the drive.
3. Try a different brand of media.
Quality varies widely between
manufacturers.
Solving CD-ROM and DVD Problems
(Continued)
Problem
Cause
Solution
Solving Drive Key Problems
Problem
Cause
Solution
Drive Key is not seen as a
drive letter in Windows XP.
The drive letter after the
last physical drive is not
available.
Change the default drive letter for
the Drive Key in Windows XP.
The computer boots to
DOS after making a
bootable Drive Key.
Drive Key is bootable.
Install the Drive Key only after the
operating system boots.