HP ENVY 14t-2000 HP ENVY 14 Notebook PC - Maintenance and Service Guide - Page 43

Component replacement procedures, Service tag, When ordering parts or requesting information - drivers

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Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 67 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item (1) (2) (3) Component Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Description This is the product name affixed to the front of the computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Component replacement procedures 35

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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 67 screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw and screw lock size and location during removal
and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item
Component
Description
(1)
Product name
This is the product name affixed to the front of
the computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
(3)
Part number/Product number (p/n)
This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components
and parts are needed.
(4)
Warranty period
This number describes the duration of the warranty
period for the computer.
(5)
Model description
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Component replacement procedures
35