HP ENVY 15-bp100 Maintenance and Service Guide 1 - Page 37

Memory module, Step 2: Select a Download

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Memory module Table 5-4 Memory module description and spare part number information Description 8-GB memory module (DDR4, 2666 MHz, 1.2 v) 4-GB memory module (DDR4, 2666 MHz, 1.2 v) Spare part number 937236-855 L10598-855 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers, and then click Drivers & Software. 3. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Click the link for the computer model. 5. Select the operating system, and then click Next. 6. Under Step 2: Select a Download, click the BIOS link. 7. Click the link for the most recent BIOS. 8. Click the Download button, and then follow the on-screen instructions. Before removing the memory module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 3. Disconnect all external devices from the computer. 4. Remove the bottom cover (see Bottom cover on page 25). 5. Remove the battery (see Battery on page 26). Remove the memory module shield: 1. Detach the edges of the memory module shield from the retention clips (1) built into the system board, and then remove the memory module shield (2). The memory module shield is available using spare part number L62795-001. WARNING! The memory module shield is constructed of metal and has sharp edges. Exercise care when handling the memory module shield to prevent injuries. Component replacement procedures 29

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Memory module
Table 5-4
Memory module description and spare part number information
Description
Spare part number
8-GB memory module (DDR4, 2666 MHz, 1.2 v)
937236-855
4-GB memory module (DDR4, 2666 MHz, 1.2 v)
L10598-855
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION:
Failure to update the computer to the latest BIOS prior to installing new memory may result in
various system problems.
To update BIOS:
1.
Navigate to
www.hp.com
.
2.
Click
Support & Drivers
, and then click
Drivers & Software
.
3.
In the
Enter a product name/number box
, type the computer model information, and then click
Search
.
4.
Click the link for the computer model.
5.
Select the operating system, and then click
Next
.
6.
Under
Step 2: Select a Download
, click the
BIOS
link.
7.
Click the link for the most recent BIOS.
8.
Click the
Download
button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer
on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the bottom cover (see
Bottom cover
on page
25
).
5.
Remove the battery (see
Battery
on page
26
).
Remove the memory module shield:
1.
Detach the edges of the memory module shield from the retention clips
(1)
built into the system board,
and then remove the memory module shield
(2)
.
The memory module shield is available using spare part number L62795-001.
WARNING!
The memory module shield is constructed of metal and has sharp edges. Exercise care when
handling the memory module shield to prevent injuries.
Component replacement procedures
29