HP ENVY 15-bp100 Maintenance and Service Guide 1 - Page 7

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ... 62

Customizing Remote HP PC Hardware Diagnostics UEFI settings

............................................................

63

8

Backing up, restoring, and recovering

.................................................................................................................................................

64

Backing up information and creating recovery media

.....................................................................................................

64

Using Windows tools

.........................................................................................................................................

64

Using the HP Cloud Recovery Download Tool to create recovery media (select products only)

..........

64

Restoring and recovery

.........................................................................................................................................................

65

Restoring, resetting, and refreshing using Windows tools

.........................................................................

65

Recovering using HP Recovery media

............................................................................................................

65

Changing the computer boot order

................................................................................................................

65

9

Specifications

..........................................................................................................................................................................................

66

Computer specifications

........................................................................................................................................................

66

10

Power cord set requirements

............................................................................................................................................................

68

Requirements for all countries

............................................................................................................................................

68

Requirements for specific countries and regions

.............................................................................................................

69

11

Recycling

...............................................................................................................................................................................................

71

Index

.............................................................................................................................................................................................................

72

vii

Section	Page
Product description	9
External component identification	11
Locating hardware	11
Locating software	11
Right side	12
Left side	13
Display	15
Keyboard area	16
TouchPad	16
Lights	17
Speakers and fingerprint reader	18
Special keys	19
Bottom	20
Labels	21
Illustrated parts catalog	22
Computer major components	22
Miscellaneous parts	26
Removal and replacement procedures preliminary requirements	27
Tools required	27
Service considerations	27
Plastic parts	27
Cables and connectors	28
Drive handling	28
Electrostatic discharge damage	29
Packaging and transporting guidelines	30
Workstation guidelines	30
Equipment guidelines	31
Removal and replacement procedures	32
Component replacement procedures	32
Bottom cover	33
Battery	34
Solid-state drive	36
Memory module	37
TouchPad cable	39
TouchPad	40
Switch board cable	42
Switch board	43
Fingerprint reader module	44
Fingerprint reader module cable	45
Card reader board cable	46
Card reader board	47
Fans	48
Power button board cable	50
Power button board	51
Power connector cable	52
Display assembly	53
System board	55
Heat sink	58
WLAN module	60
Speakers	62
Using Setup Utility (BIOS)	64
Starting Setup Utility (BIOS)	64
Updating Setup Utility (BIOS)	64
Determining the BIOS version	64
Downloading a BIOS update	65
Using HP PC Hardware Diagnostics	66
Using HP PC Hardware Diagnostics Windows (select products only)	66
Downloading HP PC Hardware Diagnostics Windows	67
Downloading the latest HP PC Hardware Diagnostics Windows version	67
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	67
Installing HP PC Hardware Diagnostics Windows	67
Using HP PC Hardware Diagnostics UEFI	68
Starting HP PC Hardware Diagnostics UEFI	68
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	69
Downloading the latest HP PC Hardware Diagnostics UEFI version	69
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	69
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	70
Downloading Remote HP PC Hardware Diagnostics UEFI	70
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	70
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	70
Customizing Remote HP PC Hardware Diagnostics UEFI settings	71
Backing up, restoring, and recovering	72
Backing up information and creating recovery media	72
Using Windows tools	72
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	72
Restoring and recovery	73
Restoring, resetting, and refreshing using Windows tools	73
Recovering using HP Recovery media	73
Changing the computer boot order	73
Specifications	74
Computer specifications	74
Power cord set requirements	76
Requirements for all countries	76
Requirements for specific countries and regions	77
Recycling	79

HP ENVY 15-bp100 Maintenance and Service Guide 1 - Page 7

Customizing Remote HP PC Hardware Diagnostics UEFI settings, Recovering using HP Recovery media

Page 7 highlights