HP ENVY TouchSmart 14-k020us HP Envy 14 Sleekbook - Maintenance and Service Gu - Page 102

Using the HP Recovery partition to recover (select models only), Using HP Recovery media to recover

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Using the HP Recovery partition to recover (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. or Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. If possible, back up all personal files. 2. Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer. or Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on page 94. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive. To change the boot order: 1. Insert the HP Recovery media you created. 2. Restart the computer. 3. Press and hold esc while the computer is restarting, and then press f9 for boot options. 4. Select the optical drive or USB flash drive you want to boot from. 5. Follow the on-screen instructions. 94 Chapter 7 Backing up, restoring, and recovering

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Using the HP Recovery partition to recover (select models only)
The HP Recovery partition (select models only) allows you to perform a system recovery or minimized
image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery
can only be used if the hard drive is still working.
To start HP Recovery Manager from the HP Recovery partition:
1.
Press
f11
while the computer boots.
or
Press and hold
f11
as you press the power button.
2.
Select
Troubleshoot
from the boot options menu.
3.
Select
HP Recovery Manager
, and follow the on-screen instructions.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your system
does not have an HP Recovery partition or if the hard drive is not working properly.
1.
If possible, back up all personal files.
2.
Insert the first HP Recovery disc you created into the optical drive on your computer or into an
optional external optical drive, and then restart the computer.
or
Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then
restart the computer.
NOTE:
If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See
Changing the computer boot order
on page
94
.
3.
Follow the on-screen instructions.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order, which
is the order of devices listed in BIOS where the computer looks for startup information. You can change
the selection for an optical drive or a USB flash drive.
To change the boot order:
1.
Insert the HP Recovery media you created.
2.
Restart the computer.
3.
Press and hold
esc
while the computer is restarting, and then press
f9
for boot options.
4.
Select the optical drive or USB flash drive you want to boot from.
5.
Follow the on-screen instructions.
94
Chapter 7
Backing up, restoring, and recovering