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HP ENVY TouchSmart 14-k020us HP Envy 14 Sleekbook - Maintenance and Service Gu - Page 105

Requirements for specific countries and regions, Country/region, Accredited agency

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Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden Switzerland Taiwan Thailand The United Kingdom Accredited agency IRAM SAA OVE CEBEC ABNT CSA IMQ DEMKO FIMKO UTE VDE ISI SII IMQ JIS KEMA SANZ NEMKO CCC SASO PSB SABS KTL SEMKO SEV BSMI TISI ASTA Applicable note number 1 1 1 1 1 2 1 1 1 1 1 1 1 1 3 1 1 1 4 7 1 1 5 1 1 6 1 1 Requirements for specific countries and regions 97

Section	Page
Product description	9
External component identification	13
Display	13
Buttons and speakers	14
Keys	16
Lights	17
TouchPad	18
Left side	19
Bottom	21
Right side	22
Service label	23
Illustrated parts catalog	24
Computer major components	24
Display assembly subcomponents	30
Mass storage devices	32
Miscellaneous parts	33
Sequential part number listing	34
Removal and replacement procedures	40
Preliminary replacement requirements	40
Tools required	40
Service considerations	40
Plastic parts	40
Cables and connectors	40
Drive handling	41
Grounding guidelines	41
Electrostatic discharge damage	41
Packaging and transporting guidelines	43
Workstation guidelines	43
Equipment guidelines	44
Component replacement procedures	45
Service cover	45
Battery	47
Solid-state drive	48
Hard drive	50
WLAN module	52
WWAN module	53
Memory modules	55
RTC battery	56
RJ-45 module cover	57
Left speaker/subwoofer	58
USB/audio board	60
Power connector cable	61
Card reader board	62
Fan	63
System board	65
Heat sink	70
Power button board	72
Right speaker	74
Keyboard	76
NFC board	78
TouchPad module	80
Display assembly	82
Setup Utility (BIOS) and System Diagnostics	89
Using Setup Utility	89
Starting Setup Utility	89
Changing the language of Setup Utility	89
Navigating and selecting in Setup Utility	90
Displaying system information	90
Restoring factory settings in Setup Utility	91
Exiting Setup Utility	91
Updating the BIOS	91
Determining the BIOS version	91
Downloading a BIOS update	92
Using System Diagnostics	93
Specifications	94
Computer specifications	94
35.6-mm (14.0-inch) display specifications	95
Backing up, restoring, and recovering	96
Creating recovery media and backups	97
Creating HP Recovery media	97
Restore and recovery	99
Using Windows Refresh for quick and easy recovery	100
Remove everything and reinstall Windows	100
Recovering using HP Recovery Manager	101
What you need to know	101
Using the HP Recovery partition to recover (select models only)	102
Using HP Recovery media to recover	102
Changing the computer boot order	102
Removing the HP Recovery partition	103
Power cord set requirements	104
Requirements for all countries	104
Requirements for specific countries and regions	105
Recycling	107