HP ENVY TouchSmart m6-k125dx HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB
HP ENVY TouchSmart m6-k125dx Manual
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- HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 1
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 2
the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 4
iv Safety warning notice - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 5
parts ...22 Sequential part number listing 22 4 Removal and replacement procedures 25 Preliminary replacement requirements 25 Tools required ...25 Service considerations 25 Plastic parts 25 Cables and connectors 25 Drive handling 26 Grounding guidelines 26 Electrostatic discharge damage 26 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 6
Service cover ...30 Battery ...32 RTC battery ...33 Hard drive ...34 Solid state drive (Intel models only 35 WLAN module ...37 Memory modules ...39 RJ-45 module cover 40 Left speaker/subwoofer 41 USB/audio board 42 Power connector cable 43 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 7
recovery tools 77 Using f11 recovery tools 78 Using Windows 8 operating system media (purchased separately 79 Using Windows Refresh for quick and easy recovery 80 Remove everything and reinstall Windows 80 Using HP Software Setup 81 8 Power cord set requirements 82 Requirements for all - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 8
viii - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 9
Description Intel models HP ENVY TouchSmart m6 Ultrabook √ HP ENVY TouchSmart m6 Sleekbook √ HP ENVY m6 Sleekbook Intel® Core HD Graphics 5000 and Intel HD Graphics 4400. Supports HP √ Decode, DX11, and HDMI. AMD Radeon™ HD 8610G graphics. Supports DX11, HD Decoder and HDMI, and PX 7.0. - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 10
recognition HP TrueVision high-definition webcam (fixed, no tilt, 1280×720 by 30 frames per second) Integrated 10/100/1000 GB network interface card (NIC) Integrated WLAN options by way of wireless module Supports Intel Smart Connect Technology Intel models √ √ √ AMD models √ √ 2 Chapter - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 11
Description Intel models Supports Intel Wireless Display (WiDi/WiFi Direct support) √ 2 WLAN antennas built into display assembly √ Supports the Adapter External media card Push-push insertion/removal √ HP Multi-Format Media Reader supports the following digital card √ formats: ● Secure - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 12
Pin), MSG Supports the following batteries: ● 3-Cell battery - (50Whr, 4.56AH) Polymer Security Kensington Security Lock Intel AT-p Ready support IPT support Kensington Security Lock HP SimplePass/OTP support Intel models √ AMD models √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ 4 Chapter - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 13
Category Description Operating system Serviceability Preinstalled: ● Windows 8.1 (64 bit) ● Windows 8 (64 bit) ● Windows 8 Standard ● Windows 8 Professional End-user replaceable parts: ● Memory ● Hard drive ● AC adapter ● Battery ● MiniCard components Intel models √ AMD models √ √ √ 5 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 14
2 External component identification Display Component (1) Internal microphones (2) (2) Webcam light (3) HP TrueVision HD Webcam Description Record sound. ● On: The webcam is in use. ● Off: The webcam is not in use. Records video, captures still photographs, and - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 15
a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). *The antennas are not visible Notices that applies to your country or region. To access this guide, see the User - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 16
button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 8 Chapter - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 17
. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. ● On - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 18
of unsaved information. If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down at least 5 seconds to turn off the computer. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 19
pressed in combination with the b key or the esc key. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. Execute frequently used system functions. Controls the function of the integrated numeric keypad - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 20
require you to use a powered port. NOTE: USB charging ports can also charge select models of cell phones and MP3 players, even when the computer is off. Connects an optional USB 3.0 device. Supports the following digital media formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 21
Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer -saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 22
access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC battery power. Connects - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 23
Bottom Component (1) (2) HP Triple Bass Reflex Subwoofer Vents (2) Description Provides superior bass sound. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 24
hardware components. The part number helps a service technician determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 16 Chapter - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 25
3 Illustrated parts catalog Computer major components Computer major components 17 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 26
systems 725462-001 ● AMD A10-5745M processor for use in models with the Windows 8 Standard operating 725462-501 system For use in models with Intel processors: ● Intel Core i5-4200U processor for use in models with non-Windows 8 operating systems 732775-001 ● Intel Core i5-4200U processor with - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 27
Wi-Fi + BT 4.0 Combo Adapter 690020-005 ● Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 733476-001 For use only in Intel models: ● Intel Dual Band Wireless-AC 3160 802.11 a/b/g/n/ac (1x1) WiFi with Bluetooth 4.0 710662-001 combo ● Intel Centrino Wireless-N 2230 802.11bgn 2x2 WiFi - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 28
Item Component (20) (21) (22) (23) (24) For use only in Intel models For use only in AMD models Fan RJ-45 cover Battery (3-cell, 5.0WHr 4.52AH Li-ion) RTC battery Service cover Spare part number 728133-001 727465-001 725445-001 727464-001 715050-001 725458-001 725453-001 20 Chapter 3 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 29
HD, WLED, BrightView HD, non-touch HD, touchscreen FHD, non-touch FHD, touchscreen WLAN antenna Display/webcam cable For use in touchscreen models For use in non-touch models Display enclosure Spare part number 725442-001 725465-001 725448-001 725449-001 725454-001 725455-001 725456-001 725457-001 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 30
rpm, 2.5 in Hard drive 500 GB, 5400 rpm, 7 mm Ralink Wireless + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 4.0) for use in both Intel and AMD models 2-GB memory module (PC3L, 12800, 1600-MHz) 4-GB memory module (PC3L, 12800, 1600-MHz) 8-GB memory module (PC3L, 12800, 1600-MHz)(Intel - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 31
USB/audio board with cable for use in AMD models Service cover Display panel, 39.6 mm (15.6-inch), battery Screw Kit Speaker Kit (includes left speaker/subwoofer and right speaker) Display cable for use in non-touch models System board with AMD A10-5745M processor for use in models with a non-Windows - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 32
-001 745043-001 745043-501 Description System board with AMD A10-5745M processor for use with models with the Windows 8 Standard operating system Top cover for use in models with an AMD processor Webcam assembly Display assembly, FHD, touchscreen Display assembly, HD, touchscreen Display assembly - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 33
computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 34
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 35
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 36
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 37
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 38
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the service cover: 1. Position the computer face down, and then remove the 4 smaller Phillips screws from the front edge of the - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 39
2. Remove the 8 remaining larger Phillips screws from the back and the middle of the service cover. 3. Lift up the cover (1) from the unit at the rear edge and remove the service cover (2). Reverse this procedure to install the service cover. Component replacement procedures 31 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 40
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). Remove the battery: 1. Turn the computer right-side up, with the front toward you. 2. Disconnect the - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 41
and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Remove the RTC battery: 1. Disconnect the RTC battery cable from the system board (1). NOTE: Use a thin, non-conductive tool - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 42
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Remove the hard drive: 1. Remove the 4 Phillips PM2.5×3.5 screws (1) that secure the hard drive - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 43
procedures to reassemble and install the hard drive. Solid state drive (Intel models only) Description Solid state drive 24-GB Solid state drive 128-GB from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). Remove the solid- - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 44
2. Remove the solid-state drive from the connector (2). Reverse this procedure to install the SSD. 36 Chapter 4 Removal and replacement procedures - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 45
001 WLAN module for use only in Intel models: Intel Centrino® Wireless-N 1030 + Bluetooth restore device functionality, and then contact technical support. Before removing the WLAN module, follow the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 46
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors. 38 Chapter 4 Removal and replacement procedures - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 47
12800, 1600-MHz) 8-GB memory module (PC3L, 12800, 1600-MHz)(Intel models only) Spare part number 691739-005 691740-005 693374-005 Before removing a memory the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Remove the - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 48
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Remove the RJ-45 module cover: 1. Remove the power connector cable and the antenna cables - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 49
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). 6. Remove the RJ-45 module cover (see RJ-45 module cover on page 40). Remove the left - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 50
/audio board for use in AMD models (includes cable) USB/audio board for use in Intel models (includes cable) Spare part number 725452 AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). 6. Remove the RJ- - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 51
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Component replacement procedures 43 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 52
Card reader board for use only in Intel models Card reader board for use only in AMD models Spare part number 728133-001 727465-001 Before adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). Remove the card reader - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 53
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). Remove the fan: 1. Disconnect the fan cable (1). Component replacement procedures 45 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 54
2. Remove the 2 Phillips PM2.0×3.0 screws securing the fan to the computer (2), and then lift the fan upwards (3). 46 Chapter 4 Removal and replacement procedures - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 55
for use with computer models equipped 725462-501 with graphics subsystem with UMA memory and the Windows 8 Standard operating system AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). 6. Remove the hard drive - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 56
backlight cable (6) ● Hard drive cable (7) ● USB/audio board connector cable (8) ● Power connector cable (9) ● USB/audio board cable (10) ● RTC battery cable (11) ● Left speaker and subwoofer cable (12) 2. Remove the 4 Phillips PM2.5×3.5 screws (1). 48 Chapter 4 Removal and replacement procedures - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 57
3. Lift the system board up at an angle (2), and then remove the system board (3). Reverse this procedure to install the system board. Component replacement procedures 49 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 58
Description Heat sink for use in models with AMD processors Heat sink for use in models with Intel processors Spare part number the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). 6. Remove the fan (see Fan - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 59
board. 3. Note the locations of thermal material over the soldered on processor on the system board (1) and the bottom of the heat sink that services it (2). Reverse this procedure to install the heat sink. CAUTION: These screws must be installed in the sequence that is marked on the heat sink - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 60
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 61
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 62
2. Rotate the hinge upward to gain access to the speaker (3). 3. Remove the Phillips PM2.0×3.5 broadhead screw that secures the right speaker (1). 4. Remove the right speaker from the computer (2). Reverse this procedure to install the right speaker. 54 Chapter 4 Removal and replacement procedures - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 63
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 64
2. Lift up (1) to top of the bracket, and then remove the keyboard assembly (2) from the computer. 3. Remove the 2 silver Phillips PM2.0×3.0 screws (1) that secure the keyboard to the bracket, and then remove the keyboard from the bracket (2). Reverse this procedure to install the keyboard. 56 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 65
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 66
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 67
4. Lift the computer up to an angle (4), and then pull the display assembly away from the computer (5). 5. Remove the 2 screw covers (1) and the 2 PhillipsPM 2.0×2.5 screws (2) from the bottom corners of the bezel. 6. Loosen the top edge of the plastic bezel cover (3) from all four sides of the - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 68
the hinge off the display (2). The display hinges are available using the following spare part numbers: ● 725448-001: Non-touchscreen models ● 725449-001: Touchscreen models 9. If you need to replace the webcam module, disconnect the webcam cable (1), and then lift to disengage the adhesive that - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 69
Raw display panels are available using the following spare part numbers: ● 725454-001: HD, non-touch ● 725455-001: HD, touchscreen ● 725456-001: FHD, non-touch ● 725457-001: FHD, touchscreen 11. Lift the adhesive strip atop the display panel connector on the back of the raw display panel (1), and - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 70
13. If you need to replace the WLAN antennas and transceivers, remove the antennas from routing clips on the side of the display enclosure (1), and then lift the antennas out of the display enclosure (2). The WLAN antennas and transceivers route to the bottom of the display enclosure. Reverse these - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 71
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 72
4. Lift the computer up to an angle (4), and then pull the display assembly away from the computer (5). 5. To separate the display enclosure, remove the 2 screw covers (1) and 2 silver Phillips PM 2.5×3.0 screws (2) from the bottom of the display panel assembly. 6. Lift the bottom of the display - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 73
7. If you need to replace the webcam module from the display enclosure, lift the webcam up to disengage the adhesive tape that secures the webcam to the enclosure (1), and then disconnect the webcam cable (2). 8. If you need to remove the display hinges, from each hinge remove the 3 Phillips PM 2. - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 74
10. If you need to remove the WLAN antennas/transceivers, lift the tape that secures the transceivers to the display panel (1) (2), and then lift the antennas/transceivers from the display panel assembly. 66 Chapter 4 Removal and replacement procedures - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 75
11. If you need to remove the display panel, remove the display cable from the rear of the panel (1), and (if necessary) remove the WLAN antenna transceiver tape from the display panel (2) (3). 12. Remove the 4 Phillips PM 2.0x3.0 screws (1) that secure the panel to the display enclosure, and then - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 76
13. If you need to remove the display cable, noting the routing clips on the sides of the display enclosure, lift the cable from the display enclosure. Reverse these procedures to reassemble the touchscreen display panel. 68 Chapter 4 Removal and replacement procedures - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 77
operating properly. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled. To start Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 78
select Exit > Exit Discarding Changes, and then press enter. ● To save your changes and exit Setup Utility menus, press f10, and then follow the onscreen instructions. - or Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then press enter. Your changes go into effect when - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 79
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 80
Windows battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 81
the on-screen instructions. NOTE: After and checks for intermittent problems that the start-up test battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 82
11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and current 19.5 V dc @ 3.33 A - 65 W Temperature Operating 5°C to 35°C 41°F to 95 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 83
39.6-mm (15.6-inch) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 16.50 cm 25.34 cm 33.66 cm 262,144 200:1 (typical) 200 - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 84
changing Windows settings. Refer to HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant regular basis to maintain a reasonably current backup. The system repair media (select models only) are used to start up (boot) the computer and repair the - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 85
models only), you must purchase Windows 8 operating system media to reboot the computer and repair the operating system. For additional information, see Using the Windows recovery tools To recover information you previously backed up: ▲ Access HP Support Assistant. To access HP Support Assistant - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 86
4. Select Troubleshoot, then select Advanced Options, and then select Automatic Repair. 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in HP Support Assistant. To access HP Support Assistant - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 87
on-screen instructions. Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 8 operating system DVD: NOTE: - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 88
HP Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant on the Start screen, select the HP Support Windows. Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. 80 Chapter 7 Backup - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 89
select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 90
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 91
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 92
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 93
in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 94
top 8 computer major components 17 computer part number 16 computer reset 80 computer specifications 74 connector, power 14 connectors, service considerations 25 B backup and restore 77 battery removal 32 spare part numbers 20, 23, 32 BIOS determining version 71 downloading an update 72 Blu-ray ROM - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 95
fn 11 num lock 11 Windows logo 11 L left TouchPad model name 1 mute light, identifying 9 N network jack, identifying 14 num lock key, identifying 11 O operating system, product description 5 optical drive precautions 26 P packaging guidelines 28 plastic parts, service 40 RTC battery removal 33 spare - HP ENVY TouchSmart m6-k125dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekB - Page 96
serviceability, product description 5 slots Digital Media Card 12 security cable 12 solid state parts 24 webcam light, identifying 6 Windows Refresh 80 reinstall 80 remove everything and reinstall option 80 reset 80 Windows 8 operating system DVD 79 Windows key, identifying 11 wireless light 9
HP ENVY m6 Sleekbook
HP ENVY Touchsmart m6 SleekBook
HP ENVY TouchSmart m6 Ultrabook
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.