HP Elite 7100 Maintenance & Service Guide: HP Elite 7100 Series Microtower - Page 8

Appendix B

Power Cord Set Requirements

..................................................................................................

77

General Requirements

.......................................................................................................................

77

Japanese Power Cord Requirements

................................................................................................

77

Country-Specific Requirements

..........................................................................................................

78

Appendix C

Troubleshooting Without Diagnostics

......................................................................................

79

Safety and Comfort

............................................................................................................................

79

Before You Call for Technical Support

...............................................................................................

79

Helpful Hints

.......................................................................................................................................

80

Solving General Problems

..................................................................................................................

82

Solving Power Problems

....................................................................................................................

85

Solving Hard Drive Problems

.............................................................................................................

86

Solving Media Card Reader Problems

...............................................................................................

87

Solving Display Problems

...................................................................................................................

89

Solving Audio Problems

.....................................................................................................................

93

Solving Printer Problems

....................................................................................................................

94

Solving Keyboard and Mouse Problems

............................................................................................

96

Solving Hardware Installation Problems

.............................................................................................

98

Solving Network Problems

...............................................................................................................

100

Solving Memory Problems

...............................................................................................................

103

Solving CD-ROM and DVD Problems

..............................................................................................

104

Solving USB Flash Drive Problems

..................................................................................................

106

Solving Front Panel Component Problems

......................................................................................

107

Solving Internet Access Problems

....................................................................................................

108

Solving Software Problems

..............................................................................................................

110

Interpreting POST Audible Codes

....................................................................................................

111

Resetting the Password Jumper

......................................................................................................

112

Resetting the CMOS Jumper

...........................................................................................................

113

Contacting Customer Support

..........................................................................................................

114

Appendix D

Specifications

............................................................................................................................

115

Index

.................................................................................................................................................................

117

viii

Section	Page
Installing and Customizing the Software	9
Installing the Operating System	10
Downloading Microsoft Windows Updates	10
Installing or Upgrading Device Drivers (Windows systems)	10
Accessing Disk Image (ISO) Files	11
Protecting the Software	11
Product Features	12
Serviceability Features	12
Front Panel Components	12
Rear Panel Components	13
Computer Setup (F10) Utility	14
Computer Setup (F10) Utilities	14
Using Computer Setup (F10) Utilities	14
Computer Setup—Main	15
Computer Setup—Advanced	16
Computer Setup—Power	17
Computer Setup—Boot	17
Computer Setup—Exit	18
Recovering the Configuration Settings	18
Computer Diagnostic Features	19
Hewlett-Packard Vision Diagnostics	19
Accessing HP Vision Diagnostics	19
Survey Tab	20
Test Tab	21
Status Tab	21
History Tab	22
Errors Tab	22
Help Tab	23
Saving and Printing Information in HP Vision Diagnostics	23
Downloading the Latest Version of HP Vision Diagnostics	23
Protecting the Software	24
Serial ATA (SATA) Drive Guidelines and Features	25
SATA Hard Drives	25
SATA Hard Drive Cables	25
SATA Data Cable	25
SMART ATA Drives	26
Hard Drive Capacities	26
Identifying the Chassis, Routine Care, and Disassembly Preparation	27
Chassis Designations	27
Microtower (MT)	27
Electrostatic Discharge Information	27
Generating Static	28
Preventing Electrostatic Damage to Equipment	28
Personal Grounding Methods and Equipment	29
Grounding the Work Area	29
Recommended Materials and Equipment	29
Operating Guidelines	30
Routine Care	31
General Cleaning Safety Precautions	31
Cleaning the Computer Case	31
Cleaning the Keyboard	31
Cleaning the Monitor	32
Cleaning the Mouse	32
Service Considerations	32
Power Supply Fan	32
Tools and Software Requirements	32
Screws	33
Cables and Connectors	33
Hard Drives	33
Lithium Coin Cell Battery	34
Removal and Replacement Procedures Microtower (MT) Chassis	35
Serial Number Location	35
Preparation for Disassembly	36
Access Panel	37
Front Bezel	38
Bezel Blanks	39
Memory	40
DDR3-SDRAM DIMMs	40
Populating DIMM Sockets	41
Installing Memory Modules	42
Expansion Cards	44
Cable Management	48
Cable Connections	49
Drives	50
Drive Positions	50
Installing Additional Drives	51
System Board Drive Connections	52
Removing an Optical Drive	53
Installing an Optical Drive into the 5.25-inch Drive Bay	54
Removing an External 3.5-inch Drive	55
Installing a Drive into the 3.5-inch External Drive Bay	57
Removing an Internal 3.5-inch Hard Drive	58
Installing an Internal 3.5-inch Hard Drive	61
Front I/O and USB Panel Housing Assembly	64
Power Switch/LED Assembly	65
System Fan	66
Heat sink assembly	67
Processor	68
Power Supply	70
System Board	72
Battery	73
Type 1 Battery Holder	74
Type 2 Battery Holder	74
Type 3 Battery Holder	75
Installing a Security Lock	76
Cable Lock	76
Padlock	76
HP Business PC Security Lock	77
Connector Pin Assignments	79
Ethernet BNC	79
USB	79
Microphone	79
Headphone	80
Line-in Audio	80
Line-out Audio	80
Monitor	81
24-Pin Power	81
PCI Express	82
PCI Express	83
4-Pin Power (for CPU)	84
Power Cord Set Requirements	85
General Requirements	85
Japanese Power Cord Requirements	85
Country-Specific Requirements	86
Troubleshooting Without Diagnostics	87
Safety and Comfort	87
Before You Call for Technical Support	87
Helpful Hints	88
Solving General Problems	90
Solving Power Problems	93
Solving Hard Drive Problems	94
Solving Media Card Reader Problems	95
Solving Display Problems	97
Solving Audio Problems	101
Solving Printer Problems	102
Solving Keyboard and Mouse Problems	104
Solving Hardware Installation Problems	106
Solving Network Problems	108
Solving Memory Problems	111
Solving CD-ROM and DVD Problems	112
Solving USB Flash Drive Problems	114
Solving Front Panel Component Problems	115
Solving Internet Access Problems	116
Solving Software Problems	118
Interpreting POST Audible Codes	119
Resetting the Password Jumper	120
Resetting the CMOS Jumper	121
Contacting Customer Support	122
Specifications	123

HP Elite 7100 Maintenance & Service Guide: HP Elite 7100 Series Microtower - Page 8

Appendix B, Power Cord Set Requirements, Troubleshooting Without Diagnostics, Specifications, Index - memory

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