HP Evo D500 Hardware Reference Guide Compaq Evo Desktop Family Convertible Min
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- HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 1
Hardware Reference Guide Compaq Evo Desktop Family: Convertible Minitower Models Document Part Number: 243845-002 January 2002 This book provides basic information for upgrading this series of computers. Enhanced for accessibility. - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 2
© 2002 Compaq Computer Corporation Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. Microsoft, MS Printed in the U.S.A. Compaq Evo Desktop Family: Convertible Minitower Hardware Reference Guide Second Edition January 2002 Document Part Number: 243845-002 - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 3
from a Desktop to a Minitower Configuration 1-10 2 Hardware Upgrades Installation Sequence ...2-1 Smart Cover Lock...2-2 Using the Smart Cover FailSafe Key 2-2 Removing the Computer Access Panel 2-4 Removing the Front Bezel 2-5 Removing Bezel Blanks 2-6 Installing Additional Memory 2-7 DIMMs - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 4
Bay 2-21 A Specifications B Hard Drive Installation Guidelines Using the Cable-Select Feature with Ultra ATA Devices B-1 Guidelines for Installing Ultra ATA Devices B-2 Grounding Methods ...E-1 F Routine Computer Care and Shipping Preparation Routine Computer Care F-1 CD-ROM Drive Precautions - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 5
Convertible Minitower Personal Computer can be easily converted to a desktop. Features may vary depending on your model. For a complete listing of the hardware and software installed in your computer, run Compaq Diagnostics for Windows or the INSPECT utility (available on some models). Instructions - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 6
1 Diskette Drive Activity Light 2 Dual-State Power Button 3 Power-On Light 4 CD-ROM Eject Button 5 CD-ROM Drive Busy Indicator 6 Diskette Eject Button 7 Hard Drive Activity Light 8 Optional Headphone Connector 9 Optional USB Connector - Optional Microphone Connector 1-2 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 7
Features Rear Panel Components* 1 Power Cord Connector 8 Parallel Connector 2 Voltage Select Switch 9 Monitor Connector 3 Mouse Connector - Headphone/Line-out Connector 4 Keyboard Connector q Line-in Audio Connector 5 Universal Serial Bus (USB) Connector w Microphone Connector 6 Serial - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 8
Product Features Easy Access Keyboard Compaq Easy Access Keyboard Components 1 Ctrl Key Used in combination with another key; its May perform other functions in other software applications. 5 Internet Keys Provides quick access to specific Internet destinations. 1-4 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 9
can be reprogrammed to any program or service of your choice or to any Web site (URL). Reprogramming the Easy Access Buttons The Easy Access Keyboard icon is located on the Windows desktop status bar. Refer to the Readme-user.txt file for instructions about reprogramming the Easy Access Buttons - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 10
Compaq Computer Minimizes all open applications Undoes Minimize All Displays the Run dialog box Special Mouse Functions Most software applications support the use of a mouse. The functions assigned to each mouse button depend on the software applications you are using. 1-6 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 11
for use when contacting Compaq customer service for assistance. Serial Number Location Changing from a Minitower to a Desktop Configuration 1. Shut down the operating system properly, then turn off the computer and any external devices. Disconnect the power cord from the power outlet and disconnect - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 12
should be parallel to the green drivelock. The diskette drive should always be placed in the bay nearest the top of the chassis in the desktop configuration for proper drive clearance and access. 1-8 Hardware Reference - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 13
Product Features Installing a Drive in the Desktop Configuration 8. Gently slide the drive into the bay. When the drive is properly inserted, the drivelock will secure it. CAUTION: The use of unnecessary force may result in damage to the drives. 9. Reconnect all power and data cables to the drives - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 14
access panel. 13. Reconnect the external equipment. Changing from a Desktop to a Minitower Configuration 1. Shut down the operating system properly, then turn off the computer and any external devices. Disconnect the power cord from the power outlet and disconnect any external devices. 2. Remove the - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 15
Product Features 4. Disconnect all power and data cables from the drives in the 5.25inch drive bays. 5. To release the drives from the 5.25-inch drive bay, (Shown from the Rear of the Chassis) 6. While pressing the drivelock, pull the drives out of the drive bay. Hardware Reference Guide 1-11 - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 16
the chassis. Installing a Drive in the Minitower Configuration 8. Gently slide the drive into the bay. When the drive is properly inserted, the drivelock will secure it. CAUTION: The use of unnecessary force may result in damage to the drives. 9. Reconnect all power and data cables to the drives in - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 17
the bezel blanks in the proper orientation for the minitower configuration. CAUTION: Hold the subpanel straight when you pull minitower configuration, then snap it back into the subpanel. Changing from a Desktop to a Minitower Configuration 12. Replace the subpanel, front bezel, and the computer - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 18
Product Features 1-14 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 19
For more information about Computer Setup, refer to the Computer Setup Guide. 2. If the computer is already on, turn it off and disconnect the power cord from the wall network interface controller (NIC) receptacles. CAUTION: Static electricity can damage the electronic components of the computer or - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 20
to disable the lock, you will need a Smart Cover FailSafe Key to open the computer cover. You will need the key in any of the following circumstances: ■ Power outage ■ Startup failure ■ PC component (for example, processor or power supply) failure ■ Forgotten password 2-2 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 21
Contact your authorized Compaq reseller or service provider. ■ Refer to the Compaq Web site (www.compaq.com) for ordering information. ■ Call the appropriate number listed in the warranty. To open the access panel: 1. Turn off the computer and any external devices. 2. Disconnect the power cord from - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 22
, see the previous section on Smart Cover Lock or use Computer Setup to unlock it. 2. Shut down the operating system properly, then turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet, and disconnect any external devices. CAUTION: Before removing the - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 23
Upgrades Removing the Front Bezel 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. 2. Shut down the operating system properly, then turn off the computer and any external devices. Disconnect the power cord from the power position. Hardware Reference Guide 2-5 - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 24
Upgrades Removing Bezel Blanks 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. 2. Shut down the operating system properly, then turn off the computer and any external devices. Disconnect the power cord from the power from the Subpanel (Desktop Shown) When replacing - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 25
system will not start using unsupported DIMMs. CAUTION: Some models support ECC memory and some support non-ECC memory. For those systems that do support ECC, Compaq does not support mixing ECC and non-ECC memory. Doing so will cause the system to blink the NUMLOCK LED on the keyboard continuously - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 26
. When upgrading your memory, it is important to use memory modules with gold metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other. CAUTION: Static electricity can damage the electronic components of the computer or optional cards - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 27
to install. 8. Replace the access panel. 9. If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock and enable the Smart Cover Sensor. The computer should automatically recognize the additional memory the next time you turn on the computer. Hardware Reference Guide 2-9 - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 28
Installing or Removing an Expansion Card Your computer contains expansion slots that can be used to upgrade or add components to your computer. Removing an Expansion Slot Cover 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. 2. Shut down the operating system - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 29
Hardware Upgrades Removing or Installing an Expansion Card 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. 2. Shut down the operating system properly, then turn off the computer and any external devices, then disconnect the power cord from the power outlet. 3. - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 30
card slot. 13. Replace the screw at the side of the expansion slot. 14. Connect external cables to the installed card, if needed. Connect internal cables to the system board, if needed. 15. Replace the computer access panel. 16. Reconfigure the computer, if necessary. 2-12 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 31
Drive Positions Hardware Upgrades Desktop and Minitower Drive Positions 1 Two 5.25-inch, half-height bays for type and size of the storage devices installed in your computer, run Compaq Computer Setup. Refer to the Computer Setup Guide for more information. Drive bay numbers are stamped on the - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 32
Hardware Upgrades Installing Additional Drives The computer supports up to five drives which may be drive cage. Compaq has provided extra guide screws, installed in the front of the computer chassis, behind the front bezel. Some options use metric hardware. The Compaq supplied metric screws are - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 33
Hardware Upgrades 3. Install two guide screws on each side of the drive 1. Some options use metric hardware. Extra guide screws are provided on the front of the chassis, under the front bezel. The Compaq supplied metric screws are black. 4. Install the drive in the desired drive bay by sliding it - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 34
Hardware Upgrades 5. Connect the drive power 1 and signal 2 cables and, if it is a CD- ROM or then turn off the computer and any external drives, disconnect the power cord from the power outlet, and remove the computer access panel. 3. Remove the front bezel. 4. Install one guide screw on the right - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 35
Upgrades 5. Insert the drive into the adapter 2 so that the guide screw aligns in the slot, and then attach with two retaining screws. 6. Snap on the brace 1, and attach the drive bezel 3 to the front of the adapter. Attaching a 3.5-Inch Drive to the 5.25-Inch Adapter Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 36
Hardware Upgrades 7. Install two guide screws on each side of the adapter 1. 8. Install the 3. Bay 3 is the topmost bay in the desktop configuration. Aligning the Guide Screws and Installing an Adapter with a 3.5Inch Drive on a Minitower (top) and a Desktop (bottom) 2-18 Hardware Reference - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 37
Bezel Blanks" for more information 11. Replace the computer access panel. 12. Reconfigure the computer, if necessary. See the section "Installation Sequence" for more information. Installing a Hard Drive into a 3.5-inch Drive Bay Compaq does not support mixing IDE and SCSI hard drives in the same - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 38
Hardware Upgrades 4. Install two guide screws on each side of the drive 1. 5. Install a hard drive into the 3.5-inch bay, refer to the following illustration. Installing a Hard Drive into the Hard Drive Bay 6. Connect the power cable 1 and signal cable 2 to the hard drive. Connecting the Signal - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 39
Setup to unlock the lock. 2. Shut down the operating system properly, then turn off the computer, disconnect the power cord from the power outlet, and remove the computer access panel. 3. Remove the front bezel. 4. Disconnect the drive power and signal cables and, if it is a CD- ROM or DVD-ROM drive - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 40
Hardware Upgrades 5. Press drivelock mechanisms (1 or 2) to unlock the drive in the drive bay. Drivelock 1 Secures the 5.25-Inch Drives in the Desktop and 2 Secures All Drives in the Minitower (Shown from the Rear of the Chassis) 2-22 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 41
Hardware Upgrades 6. While pressing the drivelock, pull the drive out of the drive bay. Removing a Drive from the 5.25-Inch Drive Bay 7. Remove the drive from the drive bay and store in anti-static packaging. Hardware Reference Guide 2-23 - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 42
Hardware Upgrades 2-24 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 43
A Specifications Compaq Evo Convertible Minitower Desktop Dimensions Height Width Depth Tower Dimensions Height Width Depth Approximate Weight Weight Supported (maximum distributed load) Temperature Range Operating Nonoperating Relative Humidity (noncondensing) Operating Nonoperating Maximum - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 44
Specifications Compaq Evo Convertible Minitower (Continued) Power Supply Operating Voltage Range Rated Voltage Range* Rated Line Frequency 90-264 VAC 100-240 VAC 50-60 Hz 90-264 VAC 100-240 VAC 50-60 Hz Power Output 250 W 250 W Rated Input Current (maximum)* 3.6 A/1.8 A 3.6 A/1.8 A Heat - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 45
Cable-Select Feature with Ultra ATA Devices Optional drives are available from Compaq in kits that include Guidelines for Installing Ultra ATA Devices" in this appendix for an example of an Ultra ATA cable. Compaq hard drives ship 80-conductor Ultra ATA cable for optimal performance. This cable is - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 46
to ensure that the drive lines up correctly in the drive cage. Compaq has provided extra guide screws installed in the front of the computer chassis behind the front bezel. Some options use M3 metric hardware. Compaq supplied metric screws are black. ■ If only one device is connected to a cable - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 47
Ultra 320 SCSI, or Ultra 160 SCSI controller supports up to 15 SCSI devices per channel. ■ If using multiple SCSI devices, Compaq recommends that the devices be split between Channel A and Channel B, if available, for optimum performance. ■ SCSI cable recommendation: ❏ 53 inches maximum Guide B-3 - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 48
your computer. ❏ Ultra2, Ultra 160, and Ultra 320 Compaq authorized dealer, reseller, or service provider. CAUTION: Do not route cables near the air intake to the power supply. Cables routed in this manner can block airflow to the power supply, causing it to overheat. B-4 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 49
Ultra ATA and SCSI hard drives in the same system, the Ultra being removed. If you are replacing an Ultra ATA hard drive with a SCSI hard should be installed in bay 4 if your computer has four or more bays. Before installing a on power to the computer. This panel of the computer, that device becomes - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 50
that supports Low computer Compaq authorized dealer, reseller, or service disk utilities. To run the SCSISelect utility: ■ In Post Messages Enabled mode: Press Ctrl+A when the Press for SCSISelect Utility message displays during POST. ■ In Post Messages Disabled mode: When the Compaq - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 51
Disk Utilities Lists all SCSI devices and SCSI ID numbers For additional information about configuring POST message display status, refer to the Computer Setup Guide drive will not operate at maximum performance levels. For maximum drive performance, set the drive to operate in Performance - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 52
the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. must restart the computer to access the utility. 3. Select of five headings displays in the Computer Setup Utilities menu. Using the arrow displayed, your computer does not contain a Quiet drive. - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 53
the battery only with the Compaq spare designated for this product. CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings. When the battery is removed or replaced, the CMOS settings will be cleared. Refer to the Troubleshooting Guide for information on backing - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 54
. 2. Shut down the operating system properly, turn off the computer and any external devices, disconnect the power cord from the electrical outlet, and remove the computer cover or access panel. It may be necessary to remove an expansion card to gain access to the battery. 3. Locate the battery and - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 55
metal clamp that extends above one edge of the battery. b. When the battery pops up, lift it out. Removing a Coin Cell Battery (Type 2) Hardware Reference Guide C-3 - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 56
or access panel. 6. Plug in the computer and turn on power to the computer. 7. Reset the date and time, your passwords, and any special system setups, using Compaq Computer Setup. Refer to the Computer Setup Guide. If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock and - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 57
Because of chassis differences, the slots may be located in a different position than shown. Installing Compaq Type 1 Security Bracket (may vary by model) WARNING: To avoid injury, use care in so that sharp edges do not extend from the edges of the computer chassis. Hardware Reference Guide D-1 - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 58
Lock Provision Installing Compaq Type 2 Security Bracket (may vary by model) WARNING: To avoid injury, use care in handling the separated pieces of the security bracket; metal edges may be sharp. Be sure to install the bracket so that sharp edges do not extend from the edges of the computer chassis - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 59
a Compaq Type 2 Bracket (may vary by model) WARNING: To avoid injury, use care in handling the separated pieces of the security bracket; metal edges may be sharp. Be sure to install the bracket so that sharp edges do not extend from the edges of the computer chassis. Hardware Reference Guide D-3 - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 60
Security Lock Provision Installing a Kensington Cable Lock (may vary by model) Installing a Kensington Cable Lock (may vary by model) D-4 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 61
grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 62
work mat. If you do not have any of the suggested equipment for proper grounding, contact your Compaq authorized dealer, reseller, or service provider. For more information on static electricity, contact your Compaq authorized dealer, reseller, or service provider. E-2 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 63
of the desktop unit as this also restricts airflow. ■ Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. For information about the recommended temperature and humidity ranges for your computer, refer to Appendix A, "Specifications," in this guide. ■ Keep - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 64
sudden changes in temperature, as condensation may form inside the unit. If the temperature suddenly changes while at least one hour before you turn off the power. If you operate the unit immediately, it may computer and have it checked by an authorized Compaq service provider. F-2 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 65
automatically when the system power is turned off. computer. 7. Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them. For environmental nonoperating ranges, see Appendix A, "Specifications," in this guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 66
Routine Computer Care and Shipping Preparation F-4 Hardware Reference Guide - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 67
blanks removing 2-6 C Components Front Panel 1-2 Keyboard 1-4 Rear Panel 1-3 computer access panel removing 2-4 computer care F-1 Configuration desktop 1-7 minitower 1-10 Configuration Features 1-1 D DIMMs (dual inline memory modules) installing 2-7 Drive Positions 2-13 DVD-ROM 2-14 E electrostatic - HP Evo D500 | Hardware Reference Guide Compaq Evo Desktop Family Convertible Min - Page 68
utility B-6 SDRAM (synchronous dynamic random access memory) 2-7 security Smart Cover Lock 2-2 security lock provisions D-1 serial number 1-7 shipping preparation F-1 Smart Cover FailSafe Key 2-2 Smart Cover Lock 2-2 specifications A-1 U Ultra ATA devices B-1 Indes-2 Hardware Reference Guide
Hardware Reference Guide
Compaq Evo Desktop Family: Convertible
Minitower Models
Document Part Number: 243845-002
January 2002
This book provides basic information for upgrading this series of
computers.
Enhanced for accessibility.