HP LH4r HP Netserver LD Pro User Guide - Page 47

CompuServe Discussion Forum and Library

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Chapter 8 Service and Support The HP NetServer Information Assistant uses advanced hypertext techniques to make the information easily accessible. For subscription information on the HP NetServer Navigator CD-ROM, obtain ordering instructions from the library of the HPPC forum on CompuServe, via HP's World Wide Web home page, or from HP's automated fax system. Each of these services is described elsewhere in this chapter. CompuServe Discussion Forum and Library CompuServe, the worldwide electronic information utility, provides support, technical data, and updated software drivers for the products of over 900 hardware and software manufacturers, including Hewlett-Packard. With a CompuServe account, you post your question publicly in a managed, focused forum dedicated to one manufacturer or topic. People who regularly visit that forum read your question and reply within a day or two. If the topic is complex or controversial, an electronic discussion may start among several people- providing you with a group consensus. HP products are covered on CompuServe in forums operated by independent consultants. The NetServer section of the HPPC forum is visited regularly by HP employees and a group of knowledgeable and friendly NetServer users. Libraries are maintained that contain newsletters, technical articles, drivers, and other software modules. Enter "GO HPPC" to reach the HP Systems Forum. There are CompuServe forums covering most hardware and software manufacturers. In addition to the HPPC forum, some other forums of interest to HP NetServer owners include those for Banyan®, IBM® OS/2, Intel, HP Peripherals, Lotus®, Microsoft Windows NT®, Novell®, Oracle®, SCO, and Sybase®. See "Joining CompuServe," at the end of this chapter, to open a CompuServe account (with a free introductory membership and free usage credit). 41

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Chapter 8
Service and Support
41
The HP NetServer Information Assistant uses advanced hypertext techniques to
make the information easily accessible.
For subscription information on the HP NetServer Navigator CD-ROM, obtain
ordering instructions from the library of the HPPC forum on CompuServe, via
HP’s World Wide Web home page, or from HP’s automated fax system. Each of
these services is described elsewhere in this chapter.
CompuServe Discussion Forum and Library
CompuServe, the worldwide electronic information utility, provides support,
technical data, and updated software drivers for the products of over 900
hardware and software manufacturers, including Hewlett-Packard.
With a CompuServe account, you post your question publicly in a managed,
focused forum dedicated to one manufacturer or topic. People who regularly visit
that forum read your question and reply within a day or two. If the topic is
complex or controversial, an electronic discussion may start among several
people—
providing you with a group consensus.
HP products are covered on CompuServe in forums operated by independent
consultants. The NetServer section of the HPPC forum is visited regularly by HP
employees and a group of knowledgeable and friendly NetServer users. Libraries
are maintained that contain newsletters, technical articles, drivers, and other
software modules. Enter “GO HPPC” to reach the HP Systems Forum.
There are CompuServe forums covering most hardware and software
manufacturers. In addition to the HPPC forum, some other forums of interest
to HP NetServer owners include those for Banyan
®
, IBM
®
OS/2, Intel,
HP Peripherals, Lotus
®
, Microsoft Windows NT
®
, Novell
®
, Oracle
®
, SCO,
and Sybase
®
.
See “Joining CompuServe,” at the end of this chapter, to open a CompuServe
account (with a free introductory membership and free usage credit).