HP LH4r HP Netserver LD Pro User Guide - Page 49

HP NetServer Support News, Telephone Support

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Chapter 8 Service and Support Outside the U.S. and Canada, call (208) 344-4809 from your fax machine. Use the handset and touch-tone keyboard on your fax machine to request an index of available documents. After you have made your choice, you are instructed to press START on your fax machine and hang up the handset. The telephone connection is maintained and used to send the fax to your machine. Call again from your fax machine to select the documents that you want transmitted to you. If you are using a fax modem instead of a fax machine, this process works only if your fax software provides a START command. HP NetServer Support News HP NetServer Support News is an electronic newsletter dedicated to bringing you late-breaking product and support information on HP NetServer products. This newsletter is published once a month. HP NetServer Support News can be obtained in several ways: • From the library of the HPPC forum on CompuServe • Via HP's World Wide Web home page • Via Internet FTP • From HP's Bulletin Board System Each of these electronic sources is described in this chapter. The most convenient way to keep up-to-date is to visit the HPPC forum on CompuServe regularly. Issues of HP NetServer Support News are posted in the forum as they come out- part of the ongoing seminar on HP NetServer systems. Telephone Support During the warranty period, telephone technical support is available to assist you with setup, configuration, startup, and troubleshooting of your HP hardware product. Telephone support is generally available from the manufacturers and resellers of the various non-HP hardware and software components. Refer to the product documentation or your reseller for additional information. Assistance with additional functions such as system design, operating system upgrades, or performance optimization- and assistance with other technical areas, such as cabling, non-HP hardware, or multiple operating system environments- is available from Hewlett-Packard, resellers, or consultants at 43

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Chapter 8
Service and Support
43
Outside the U.S. and Canada, call (208) 344-4809 from your fax machine. Use
the handset and touch-tone keyboard on your fax machine to request an index of
available documents. After you have made your choice, you are instructed to
press START on your fax machine and hang up the handset. The telephone
connection is maintained and used to send the fax to your machine. Call again
from your fax machine to select the documents that you want transmitted to you.
If you are using a fax modem instead of a fax machine, this process works only if
your fax software provides a START command.
HP NetServer Support News
HP NetServer Support News
is an electronic newsletter dedicated to bringing you
late-breaking product and support information on HP NetServer products. This
newsletter is published once a month.
HP NetServer Support News
can be obtained in several ways:
•
From the library of the HPPC forum on CompuServe
•
Via HP’s World Wide Web home page
•
Via Internet FTP
•
From HP’s Bulletin Board System
Each of these electronic sources is described in this chapter.
The most convenient way to keep up-to-date is to visit the HPPC forum on
CompuServe regularly. Issues of
HP NetServer Support News
are posted in the
forum as they come out—
part of the ongoing seminar on HP NetServer systems.
Telephone Support
During the warranty period, telephone technical support is available to assist you
with setup, configuration, startup, and troubleshooting of your HP hardware
product.
Telephone support is generally available from the manufacturers and resellers of
the various non-HP hardware and software components. Refer to the product
documentation or your reseller for additional information.
Assistance with additional functions such as system design, operating system
upgrades, or performance optimization—
and assistance with other technical
areas, such as cabling, non-HP hardware, or multiple operating system
environments—
is available from Hewlett-Packard, resellers, or consultants at