HP LH4r HP Netserver LD Pro User Guide - Page 62

HP NetServer Limited Warranty Coverage

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Chapter 9 Warranty and Software License HP NetServer Limited Warranty Coverage Warranty Coverage Period Product HP NetServer L Series HP NetServer E Series Year 1 On-site1 On-site1 Year 2 On-site n/a Year 3 On-site n/a HP-developed Utility Software Media 90 days RHP HP internal accessories (i.e. HP hard disk, HP memory) Purchased with NetServer L Series Purchased with NetServer E Series HP internal accessories purchased separately On-site1 On-site1 RHP2 On-site n/a On-site n/a HP External Accessories (i.e. HP Storage System/6) HP External Accessories (i.e. HP PowerWise UPS) On-site1 Exchange3 On-site Exchange On-site n/a RHP = Return-to-HP/Reseller 1 For all instances of "On-site" coverage, HP may provide a Customer Replacement Part in lieu of on-site services. 2 HP NetServer Hardware Accessories, purchased separately after the initial server purchase, carry the longer of a one year Return-to-HP/Reseller warranty or the remaining warranty of the original HP NetServer in which it is installed. 3 Upgradeable to three years, on-site service. 56

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Chapter 9
Warranty and Software License
56
HP NetServer Limited Warranty Coverage
Warranty Coverage Period
Product
Year 1
Year 2
Year 3
HP NetServer L Series
On-site
1
On-site
On-site
HP NetServer E Series
On-site
1
n/a
n/a
HP-developed Utility
Software Media
90 days
RHP
HP internal accessories
(i.e. HP hard disk, HP memory)
Purchased with NetServer L
Series
Purchased with NetServer E
Series
On-site
1
On-site
1
On-site
n/a
On-site
n/a
HP internal accessories
purchased separately
RHP
2
HP External Accessories
(i.e. HP Storage System/6)
On-site
1
On-site
On-site
HP External Accessories
(i.e. HP PowerWise UPS)
Exchange
3
Exchange
n/a
RHP = Return-to-HP/Reseller
1
For all instances of “On-site” coverage, HP may provide a Customer
Replacement Part in lieu of on-site services.
2
HP NetServer Hardware Accessories, purchased separately after the initial
server purchase, carry the longer of a one year Return-to-HP/Reseller warranty
or the remaining warranty of the original HP NetServer in which it is
installed.
3
Upgradeable to three years, on-site service.