HP LaserJet M1000 User Guide - Page 103

Copy problems Preventing problems The following are a few simple steps you can take to improve copy quality: ● Use quality originals. ● Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR program. See Loading documents to copy or scan on page 24 for instructions. NOTE: Verify that the media meets HP specifications. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is worn. Contact HP Customer Care. See the flyer that came in the device box. Image problems Problem Cause Solution Images are missing or faded. The print-cartridge toner-level might be Replace the print cartridge. See Changing the print cartridge low. on page 69. The original might be of poor quality. If your original is too light or damaged, the copy might not be able to compensate, even if you adjust the contrast. If possible, find an original document in better condition. The original might have a colored background. Colored backgrounds might cause images in the foreground to blend into the background, or the background might appear in a different shade. If possible, use an original document without a colored background. Vertical white or faded The media might not meet stripes appear on the copy. HP specifications. Use media that meets HP specifications. See Media specifications on page 13. The print-cartridge toner-level might be Replace the print cartridge. See Changing the print cartridge low. on page 69. Unwanted lines appear on The photosensitive drum inside the print Install a new HP print cartridge. See Changing the print the copy. cartridge might have been scratched. cartridge on page 69. ENWW Copy problems 91