HP LaserJet M1000 User Guide - Page 106
Performance problems, HP specifications.
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Performance problems Problem Cause Solution No copy came out. The input tray might be empty. Load media in the device. See Loading media on page 24 for more information. The original might have been loaded incorrectly. On the flatbed scanner, place the original document facedown with the upper-left corner of the document at the lower-right corner of the glass. Copies are blank. The sealing tape might not have been removed from the print cartridge. Remove the print cartridge from the device, pull out the sealing tape, and reinstall the print cartridge. The original might have been loaded incorrectly. On the flatbed scanner, make sure that the original document is placed face-down with the upper-left corner of the document at the lower-right corner of the glass. The media might not meet HP specifications. Use media that meets HP specifications. See Media specifications on page 13. The print-cartridge toner-level might be Replace the print cartridge. See Changing the print cartridge low. on page 69. Copies are reduced in size. The device settings might be set to reduce the scanned image. Verify that the reduction/enlargement settings are correct at the device control panel. 94 Chapter 9 Problem solving ENWW