HP LaserJet M1000 User Guide - Page 94

Problem solving, Engine comm. Error

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Control panel message 50.9 Fuser Error Turn off then on 52 Scanner Error Turn off then on 54.1C Error Turn off then on Engine comm. Error Description The device has experienced an internal hardware error. The device has experienced a scanner error. The device has experienced an internal hardware error. The device has experienced an internal hardware error. Recommended action Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care. See the support flyer that came in the device box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care. See the support flyer that came in the device box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care. See the support flyer that came in the device box. 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If a surge protector is being used, remove it. Plug the device directly into the wall socket. 3. Turn on the power and wait for the device to initialize. If the error persists, contact HP Customer Care. See the support flyer that came in the device box. 82 Chapter 9 Problem solving ENWW

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Control panel message
Description
Recommended action
50.9 Fuser Error Turn off then on
The device has experienced an internal
hardware error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
If the error persists, contact HP Customer Care.
See the support flyer that came in the device
box.
52 Scanner Error Turn off then on
The device has experienced a scanner error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
If the error persists, contact HP Customer Care.
See the support flyer that came in the device
box.
54.1C Error Turn off then on
The device has experienced an internal
hardware error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
If the error persists, contact HP Customer Care.
See the support flyer that came in the device
box.
Engine comm. Error
The device has experienced an internal
hardware error.
1.
Turn off the power by using the power
switch, and then wait at least 30 seconds.
2.
If a surge protector is being used, remove
it. Plug the device directly into the wall
socket.
3.
Turn on the power and wait for the device
to initialize.
If the error persists, contact HP Customer Care.
See the support flyer that came in the device
box.
82
Chapter 9
Problem solving
ENWW