HP LaserJet M1000 User Guide - Page 111

The device does not appear in the Macintosh Print Center after the driver is selected., Cause

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The device does not appear in the Macintosh Print Center after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem solving ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is Mac OS X V10.3 or Mac OS X V10.4. ● Ensure that your Macintosh has the appropriate USB software from Apple. Hardware problem solving ● Check that the device is turned on. ● Verify that the USB cable is connected correctly. ● Check that you are using the appropriate high-speed USB cable. ● Ensure that you do not have too many USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the host computer. ● Check to see if more than two nonpowered USB hubs are connected in a row on the chain. Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer. NOTE: The iMac keyboard is a nonpowered USB hub. ENWW Solving common Macintosh problems 99

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The device does not appear in the Macintosh Print Center after the driver is selected.
Cause
Solution
This problem is caused by either a software or a hardware component.
Software problem solving
●
Check that your Macintosh supports USB.
●
Verify that your Macintosh operating system is Mac OS X V10.3 or
Mac OS X V10.4.
●
Ensure that your Macintosh has the appropriate USB software from
Apple.
Hardware problem solving
●
Check that the device is turned on.
●
Verify that the USB cable is connected correctly.
●
Check that you are using the appropriate high-speed USB cable.
●
Ensure that you do not have too many USB devices drawing power
from the chain. Disconnect all of the devices from the chain, and
connect the cable directly to the USB port on the host computer.
●
Check to see if more than two nonpowered USB hubs are connected
in a row on the chain. Disconnect all of the devices from the chain
and connect the cable directly to the USB port on the host
computer.
NOTE:
The iMac keyboard is a nonpowered USB hub.
ENWW
Solving common Macintosh problems
99