8
Managing and maintaining the device
...........................................................................................................
63
Information pages
...............................................................................................................................................
64
Managing supplies
...............................................................................................................................................
65
Checking supplies status
..................................................................................................................
65
Storing supplies
................................................................................................................................
65
Replacing and recycling supplies
......................................................................................................
65
Redistribute toner
.............................................................................................................................
65
HP policy on non-HP supplies
...........................................................................................................
65
HP fraud hotline
................................................................................................................................
66
Cleaning the device
..............................................................................................................................................
67
To clean the exterior
.........................................................................................................................
67
To clean the scanner glass
................................................................................................................
67
To clean the lid backing
.....................................................................................................................
67
To clean the paper path
....................................................................................................................
68
Changing the print cartridge
...............................................................................................................................
69
9
Problem solving
..........................................................................................................................................
71
Problem-solving checklist
...................................................................................................................................
72
Clearing jams
.......................................................................................................................................................
74
Causes of jams
..................................................................................................................................
74
Tips to avoid jams
.............................................................................................................................
74
Where to look for jams
......................................................................................................................
75
Input trays
.........................................................................................................................................
76
Output bin
..........................................................................................................................................
78
Print-cartridge area
..........................................................................................................................
78
Control-panel messages
.....................................................................................................................................
80
Alert and warning messages
.............................................................................................................
80
Alert and warning message tables
.................................................................................
80
Critical error messages
.....................................................................................................................
81
Critical error message tables
..........................................................................................
81
Print problems
.....................................................................................................................................................
83
Print quality problems
......................................................................................................................
83
Improving print quality
...................................................................................................
83
Understanding print-quality settings
..........................................................
83
Identifying and correcting print defects
.........................................................................
84
Print-quality checklist
..................................................................................
84
General print-quality issues
.........................................................................
84
Media-handling problems
.................................................................................................................
88
Print-media guidelines
...................................................................................................
88
Solving print-media problems
........................................................................................
89
vi
ENWW