HP LaserJet MFP M433 User Guide - Page 136
Toner-related messages, Troubleshooting
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Toner-related messages Message Meaning Suggested solutions ● Error [error number] A toner cartridge is not installed. Reinstall the toner cartridge. Toner Cart Failure [error number] Call for service A toner cartridge is not being detected. Reinstall the toner cartridge two or three times to confirm it is seated properly. If the problem persists, contact the service representatives. ● Toner not installed Protective film is not removed from toner. Toner cartridge is not installed. Install it. Remove the protective film from the toner cartridge. ● IMG. Not Compatible The imaging unit you have installed is not for your machine. Install a HP genuine imaging unit, designed for your machine. Imaging unit is not compatible. Check guide ● IMG. Not Installed Imaging unit is not installed. Install the unit. The imaging unit is not installed. Reinstall the imaging unit two or three times. If the problem persists, call for service. ● Prepare IMG. unit Prepare new imaging unit The estimated imaging unit life is close. Prepare a new imaging unit for replacement. ● Replace IMG. unit The indicated imaging unit has almost reached its estimated imaging unit life. Replace with new imaging unit ● You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the imaging unit. If you select Continue, the printer keeps printing but the printing quality cannot be guaranteed. Replace the imaging unit for the best print quality when this message appears. Using a imaging unit beyond this stage can result in printing quality issues. ● If the machine stops printing, replace the imaging unit. ● Toner Not compatible Toner cartridge is not compatible. Check guide The indicated toner cartridge is not suitable for your machine. Replace the indicated toner cartridge with an HP cartridge. ● Prepare new toner Prepare new toner cartridge Small amount of toner is left in the indicated cartridge. The estimated cartridge lifea of toner is close. Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner. ● Replace new toner Replace with new toner cartridge The indicated toner cartridge has almost reached its estimated cartridge life. ● You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing. If you select Continue, the printer keeps printing but the 128 Chapter 11 Troubleshooting ENWW