HP LaserJet MFP M433 User Guide - Page 145

Condition, Example, Suggested solutions, Wrinkles or creases, Back of printouts are dirty

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Condition Wrinkles or creases Example Back of printouts are dirty Suggested solutions ● Ensure that the paper is loaded properly. ● Check the paper type and quality. ● Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. ● Check for leaking toner. Clean the inside of the machine. Solid color or black pages A Loose toner Character voids A ● The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. ● The toner cartridge may be defective. Remove the toner cartridge and install a new one. ● The machine may require repairing. Contact a service representative. ● Clean the inside of the machine. ● Check the paper type, thickness, and quality. ● Remove the toner cartridge and install a new one. If the problem persists, the machine may require repair. Contact a service representative. Character voids are white areas within parts of characters that should be solid black: ● You may be printing on the wrong surface of the paper. Remove the paper and turn it around. ● The paper may not meet paper specifications. ENWW Printing quality problems 137

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Condition
Example
Suggested solutions
Wrinkles or creases
●
Ensure that the paper is loaded properly.
●
Check the paper type and quality.
●
Turn the stack of paper over in the tray. Also try rotating the
paper 180° in the tray.
Back of printouts are dirty
●
Check for leaking toner. Clean the inside of the machine.
Solid color or black pages
A
●
The toner cartridge may not be installed properly. Remove the
cartridge and reinsert it.
●
The toner cartridge may be defective. Remove the toner
cartridge and install a new one.
●
The machine may require repairing. Contact a service
representative.
Loose toner
●
Clean the inside of the machine.
●
Check the paper type, thickness, and quality.
●
Remove the toner cartridge and install a new one.
If the problem persists, the machine may require repair. Contact a
service representative.
Character voids
A
Character voids are white areas within parts of characters that
should be solid black:
●
You may be printing on the wrong surface of the paper.
Remove the paper and turn it around.
●
The paper may not meet paper specifications.
ENWW
Printing quality problems
137