HP LaserJet MFP M433 User Guide - Page 146

Troubleshooting, Condition, Example, Suggested solutions, Horizontal stripes

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Condition Horizontal stripes Example Curl ● An unknown image repetitively appears on a few sheets ● Loose toner ● Light print or contamination occurs Suggested solutions If horizontally aligned black streaks or smears appear: ● The toner cartridge may be installed improperly. Remove the cartridge and reinsert it. ● The toner cartridge may be defective. Remove the toner cartridge and install a new one. Remove the toner cartridge and install a new one. If the problem persists, the machine may require repairing. Contact a service representative. If the printed paper is curled or paper does not feed into the machine: ● Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. ● Change the printer's paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin. Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above. The high altitude may affect the print quality, such as loose toner or light imaging. 138 Chapter 11 Troubleshooting ENWW

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Condition
Example
Suggested solutions
Horizontal stripes
If horizontally aligned black streaks or smears appear:
●
The toner cartridge may be installed improperly. Remove the
cartridge and reinsert it.
●
The toner cartridge may be defective. Remove the toner
cartridge and install a new one. Remove the toner cartridge
and install a new one.
If the problem persists, the machine may require repairing. Contact
a service representative.
Curl
If the printed paper is curled or paper does not feed into the
machine:
●
Turn the stack of paper over in the tray. Also try rotating the
paper 180° in the tray.
●
Change the printer’s paper option and try again. Go to Printing
Preferences, click the Paper tab, and set type to Thin.
●
An unknown image
repetitively appears on a
few sheets
●
Loose toner
●
Light print or
contamination occurs
Your machine is probably being used at an altitude of 1,000 m
(3,281 ft) or above. The high altitude may affect the print quality,
such as loose toner or light imaging.
138
Chapter 11
Troubleshooting
ENWW