HP LaserJet P1500 Service Manual - Page 92

Problem solving

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Table 5-2 Control-panel light messages (continued) HP LaserJet P1500 Series light status State of the device Action Fatal Error The device has encountered a nonrecoverable error. ● Turn off the device, wait 10 seconds, and turn on the device. ● Verify that all connectors to the Engine Controller PCB are securely seated. ● Verify that the motor rotates for approximately six seconds during power up. ◦ If the motor does not rotate during power up, check all motor drive PCB connections. ◦ If the motor only rotates for approximately three seconds, check the laser/scanner unit connections. ◦ If the motor runs for 30 or more seconds during power up, verify all connections in the fusing assembly circuitry are connected correctly. ● If you cannot resolve the problem, see HP Customer Care on page 118. Toner Low The Go, Ready, and Attention lights act independently of the Toner Low state (HP LaserJet P1500 Series only). Order a new print cartridge and have it ready. Toner Missing The print cartridge has been removed from the device (HP LaserJet P1500 Series only). Reinsert the print cartridge in the device. 80 Chapter 5 Problem solving ENWW

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HP LaserJet P1500 Series light status
State of the device
Action
Fatal Error
The device has encountered a non-
recoverable error.
●
Turn off the device, wait 10
seconds, and turn on the device.
●
Verify that all connectors to the
Engine Controller PCB are securely
seated.
●
Verify that the motor rotates for
approximately six seconds during
power up.
◦
If the motor does not rotate
during power up, check all
motor drive PCB connections.
◦
If the motor only rotates for
approximately three seconds,
check the laser/scanner unit
connections.
◦
If the motor runs for 30 or more
seconds during power up,
verify all connections in the
fusing assembly circuitry are
connected correctly.
●
If you cannot resolve the problem,
see
HP Customer Care
on page
118
.
Toner Low
The Go, Ready, and Attention lights act
independently of the Toner Low state
(HP LaserJet P1500 Series only).
Order a new print cartridge and have it
ready.
Toner Missing
The print cartridge has been removed
from the device (HP LaserJet P1500
Series only).
Reinsert the print cartridge in the device.
Table 5-2
Control-panel light messages (continued)
80
Chapter 5
Problem solving
ENWW