HP LaserJet P1500 Service Manual - Page 98

Loose toner, Vertical repetitive defects, Misformed characters, skew

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Loose toner Vertical repetitive defects Misformed characters Page skew 86 Chapter 5 Problem solving ● Clean the inside of the device. See Clean the device on page 13. ● Check the media type and quality. ● Try installing a new HP print cartridge. See Replace the print cartridge on page 6]. ● In your printer driver, make sure the appropriate media type is selected. ● Plug the device directly into an AC outlet instead of into a power strip or surge protector. ● The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See Replace the print cartridge on page 6. ● The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. ● In your printer driver, make sure the appropriate media type is selected. ● If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media. ● If characters are improperly formed, producing a wavy effect, the device might need service. Print a configuration page. If the characters are improperly formed, contact an HP-authorized dealer or service representative. See Contact HP support on page 77. ● Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack. ● The input bin might be too full. ● Check the media type and quality. ENWW

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Loose toner
●
Clean the inside of the device. See
Clean the device
on page
13
.
●
Check the media type and quality.
●
Try installing a new HP print cartridge. See
Replace the
print cartridge
on page
6
].
●
In your printer driver, make sure the appropriate media
type is selected.
●
Plug the device directly into an AC outlet instead of into
a power strip or surge protector.
Vertical repetitive defects
●
The print cartridge might be damaged. If a repetitive mark
occurs at the same spot on the page, install a new
HP print cartridge. See
Replace the print cartridge
on page
6
.
●
The internal parts might have toner on them. If the defects
occur on the back of the page, the problem will probably
correct itself after a few more printed pages.
●
In your printer driver, make sure the appropriate media
type is selected.
Misformed characters
●
If characters are improperly formed, producing hollow
images, the media stock might be too slick. Try a different
media.
●
If characters are improperly formed, producing a wavy
effect, the device might need service. Print a
configuration page. If the characters are improperly
formed, contact an HP-authorized dealer or service
representative. See
Contact HP support
on page
77
.
Page skew
●
Make sure that the media is loaded correctly and the
media guides are not too tight or too loose against the
media stack.
●
The input bin might be too full.
●
Check the media type and quality.
86
Chapter 5
Problem solving
ENWW