Section |
Page |
Product basics |
15 |
Product features |
16 |
Environmental features |
17 |
Accessibility features |
17 |
Product views |
18 |
Front view |
18 |
Back view |
19 |
Interface ports |
19 |
Serial number and model number location |
20 |
Control panel layout |
21 |
Control panel menus |
23 |
Setup menu |
24 |
Quick Forms menu |
25 |
Reports menu |
25 |
Fax Setup |
26 |
System Setup menu |
28 |
Service menu |
30 |
Network Setup menu |
31 |
Function specific menus |
32 |
Copy |
32 |
Fax |
33 |
Software for Windows |
35 |
Supported operating systems for Windows |
36 |
Supported printer drivers for Windows |
36 |
Select the correct printer driver for Windows |
36 |
Change print job settings |
38 |
Change printer-driver settings for Windows |
38 |
Change the settings for all print jobs until the software program is closed |
38 |
Change the default settings for all print jobs |
39 |
Change the product configuration settings |
39 |
Remove software for Windows |
40 |
Supported utilities for Windows |
41 |
Other Windows components and utilities |
41 |
Software for other operating systems |
41 |
Use the product with Mac |
43 |
Software for Mac |
44 |
Supported operating systems for Mac |
44 |
Supported printer drivers for Mac |
44 |
Install software for Mac operating systems |
44 |
Install software for Mac computers connected directly to the product |
44 |
Install software for Mac computers on a wired network |
44 |
Configure the IP address |
44 |
Manual configuration |
45 |
Automatic configuration |
45 |
Install the software |
45 |
Remove software from Mac operating systems |
45 |
Change printer-driver settings for Mac |
46 |
Software for Mac computers |
47 |
HP Utility for Mac |
47 |
Open the HP Utility |
47 |
HP Utility features |
47 |
Supported utilities for Mac |
47 |
HP Embedded Web Server |
47 |
Print with Mac |
48 |
Cancel a print job with a Mac |
48 |
Change the paper size and type with Mac |
48 |
Create and use printing presets with Mac |
48 |
Resize documents or print on a custom paper size with Mac |
49 |
Print a cover page with Mac |
49 |
Use watermarks with Mac |
49 |
Print multiple pages on one sheet of paper with Mac |
50 |
Print on both sides of the page (duplex printing) with Mac |
50 |
Use the Services menu with Mac |
51 |
Fax with Mac |
52 |
Scan with Mac |
53 |
Connect the product |
55 |
Supported network operating systems |
56 |
Printer sharing disclaimer |
56 |
Connect with USB |
56 |
Connect to a network |
56 |
Supported network protocols |
56 |
Install the product on a wired network |
57 |
Configure the IP address |
57 |
Manual configuration |
57 |
Automatic configuration |
57 |
Install the software |
57 |
Configure network settings |
58 |
View or change network settings |
58 |
Set or change the product password |
58 |
Link speed setting |
58 |
Paper and print media |
61 |
Understand paper use |
62 |
Special paper guidelines |
62 |
Change the printer driver to match the paper type and size |
64 |
Supported paper sizes |
64 |
Supported paper types and tray capacity |
65 |
Paper orientation for loading trays |
66 |
Load paper trays |
68 |
Load the priority input slot |
68 |
Load Tray 1 |
68 |
Load the document feeder |
69 |
Configure trays |
71 |
Print tasks |
73 |
Cancel a print job |
74 |
Basic print tasks with Windows |
75 |
Open the printer driver with Windows |
75 |
Get help for any printing option with Windows |
76 |
Change the number of print copies with Windows |
76 |
Save custom print settings for reuse with Windows |
76 |
Use a printing shortcut with Windows |
76 |
Create printing shortcuts |
78 |
Improve print quality with Windows |
80 |
Select the page size with Windows |
80 |
Select a custom page size with Windows |
80 |
Select the paper type with Windows |
81 |
Select the paper tray with Windows |
81 |
Print on both sides (duplex) with Windows |
81 |
Automatically print on both sides with Windows |
82 |
Manually print on both sides with Windows |
83 |
Print multiple pages per sheet with Windows |
85 |
Select page orientation with Windows |
87 |
Additional print tasks with Windows |
89 |
Print on preprinted letterhead or forms with Windows |
89 |
Print on special paper, labels, or transparencies |
91 |
Print the first or last page on different paper with Windows |
94 |
Scale a document to fit page size |
97 |
Add a watermark to a document with Windows |
99 |
Create a booklet with Windows |
99 |
Copy |
101 |
Use copy functions |
102 |
One-touch copy |
102 |
Multiple copies |
102 |
Copy a multiple-page original |
103 |
Copy identification cards |
103 |
Cancel a copy job |
104 |
Reduce or enlarge a copy image |
104 |
Collate a copy job |
105 |
Copy settings |
105 |
Change copy quality |
105 |
Set the copy quality according to the original document |
105 |
Set the copy draft setting |
106 |
Check the scanner glass for dirt and smudges |
106 |
Adjust the lightness or darkness for copies |
107 |
Set the paper size and type for copying on special paper |
107 |
Save copy setting changes as default settings |
108 |
Restore copy default settings |
108 |
Copy photos |
110 |
Copy mixed-size originals |
111 |
Copy on both sides (duplex) |
112 |
Copy documents automatically |
112 |
Copy two-sided documents manually |
112 |
Scan |
115 |
Use the scan functions |
116 |
Scan methods |
116 |
Scan by using HP Scan software (Windows) |
116 |
Scan by using other software |
116 |
Scan from a TWAIN-compliant program |
116 |
Scan from a WIA-compliant program |
116 |
Scan by using optical character recognition (OCR) software |
117 |
Cancel a scan |
117 |
Scan settings |
118 |
Scanner resolution and color |
118 |
Resolution and color guidelines |
119 |
Color |
119 |
Scan quality |
120 |
Scan a photo |
121 |
Fax |
123 |
Set up fax |
124 |
Install and connect the hardware |
124 |
Connect fax to a telephone line |
124 |
Connect additional devices |
124 |
Set up fax with a telephone answering machine |
126 |
Set up fax with an extension phone |
127 |
Setup for stand-alone fax |
127 |
Configure fax settings |
127 |
Use the control panel to set the fax time, date, and header |
128 |
Use of common localized letters in fax headers |
128 |
Use the phone book |
129 |
Use the control panel to create and edit the fax phone book |
129 |
Import or export Microsoft Outlook contacts into the fax phone book |
129 |
Use phone-book data from other programs |
129 |
Delete the phone book |
129 |
Use speed dials |
130 |
Create and edit speed dials |
130 |
Delete speed dials |
131 |
Manage group-dial entries |
132 |
Create and edit group-dial entries |
132 |
Delete group-dial entries |
132 |
Delete an individual from a group-dial entry |
132 |
Set fax settings |
134 |
Send fax settings |
134 |
Set special dialing symbols and options |
134 |
Set a dialing prefix |
134 |
Set the dial-tone detection |
134 |
Set tone-dialing or pulse-dialing |
135 |
Set autoredial and the time between redials |
135 |
Set light/dark and resolution |
136 |
Set the default light/dark (contrast) setting |
136 |
Set resolution settings |
136 |
Set billing codes |
137 |
Receive fax settings |
138 |
Set fax forwarding |
138 |
Set the answer mode |
138 |
Block or unblock fax numbers |
139 |
Set the number of rings-to-answer |
139 |
Set distinctive ring |
140 |
Set the product to send received faxes to a computer |
141 |
Use autoreduction for incoming faxes |
141 |
Set fax reprint settings |
142 |
Set the fax sounds volume |
142 |
Set the alert volume, phone-line volume, control-pad key volume, and ring volume |
142 |
Set stamp-received faxes |
143 |
Set the private receive feature |
143 |
Set fax polling |
144 |
Disable the product fax |
144 |
Use fax |
145 |
Fax software |
145 |
Supported fax programs |
145 |
Cancel a fax |
145 |
Cancel the current fax |
145 |
Cancel a pending fax job |
145 |
Delete faxes from memory |
145 |
Use fax on a DSL, PBX, or ISDN system |
146 |
DSL |
146 |
PBX |
146 |
ISDN |
147 |
Use fax on a VoIP service |
147 |
Fax memory |
147 |
Fax memory is retained when there is a loss of power |
147 |
Send a fax |
147 |
Fax from the flatbed scanner |
147 |
Fax from the document feeder |
148 |
Manual dial faxing |
148 |
Use speed dials and group-dial entries |
150 |
Send a fax by using a speed dial |
150 |
Send a fax by using a group-dial entry |
150 |
Send a fax from the software |
152 |
Send a fax by dialing from a telephone connected to the fax line |
153 |
Send a fax with confirmation |
153 |
Schedule a fax to be sent later |
153 |
Use access codes, credit cards, or calling cards |
154 |
Send faxes internationally |
155 |
Receive a fax |
155 |
Print a fax |
155 |
Print a stored fax when the private receive feature is on |
155 |
Reprint a fax |
155 |
Automatically print on both sides of received faxes |
155 |
Receive faxes when fax tones are audible on the phone line |
156 |
Receive faxes to a computer |
156 |
Solve fax problems |
157 |
Fax troubleshooting checklist |
157 |
Fax error messages |
158 |
Troubleshoot fax codes and trace reports |
164 |
View and interpret fax error codes |
164 |
View the fax trace report |
165 |
Fax logs and reports |
166 |
Print all fax reports |
166 |
Print individual fax reports |
166 |
Set the fax activity log to print automatically |
167 |
Set the fax error report |
167 |
Set the fax confirmation report |
168 |
Include the first page of each fax on the fax confirmation, fax error, and last call reports |
169 |
Change error correction and fax speed |
169 |
Set the fax-error-correction mode |
169 |
Change the fax speed |
169 |
Solve problems sending faxes |
170 |
An error message displays on the control panel |
170 |
The Comm. Error message appears |
170 |
No dial tone |
171 |
The Fax is busy message appears |
171 |
The No fax answer message appears |
172 |
Document feeder paper jam |
172 |
The Fax memory full message appears |
172 |
Scanner error |
173 |
The control panel displays a Ready message with no attempt to send the fax |
173 |
The control panel displays the message \ |
173 |
Faxes can be received, but not sent |
173 |
Unable to use fax functions from the control panel |
174 |
Unable to use speed dials |
174 |
Unable to use group dials |
174 |
Receive a recorded error message from the phone company when trying to send a fax |
175 |
Unable to send a fax when a phone is connected to the product |
175 |
Solve problems receiving faxes |
176 |
The fax does not respond |
176 |
The fax has a dedicated phone line |
176 |
An answering machine is connected to the product |
176 |
A telephone handset is connected to the product |
177 |
The Answer Mode setting is set to the Manual setting |
177 |
Voice mail is available on the fax line |
177 |
The product is connected to a DSL phone service |
178 |
The product uses a fax over IP or VoIP phone service |
178 |
An error message displays on the control panel |
178 |
The No fax detected message appears |
178 |
The Comm. Error message appears |
179 |
The Fax memory full message appears |
179 |
The Fax is busy message appears |
180 |
A fax is received but does not print |
180 |
The Private Receive feature is on |
180 |
The Receive to PC feature is enabled |
180 |
Sender receives a busy signal |
181 |
A handset is connected to the product |
181 |
A phone line splitter is being used |
181 |
No dial tone |
181 |
Cannot send or receive a fax on a PBX line |
181 |
Solve general fax problems |
182 |
Faxes are sending slowly |
182 |
Fax quality is poor |
183 |
Fax cuts off or prints on two pages |
183 |
Regulatory information and warranties |
184 |
Manage and maintain the product |
185 |
Information pages |
186 |
HP ToolboxFX |
188 |
View HP ToolboxFX |
188 |
Status |
188 |
Event log |
188 |
Fax |
189 |
Fax tasks |
189 |
Fax phone book |
189 |
Fax send log |
191 |
Fax receive log |
191 |
Block Faxes |
191 |
Help |
191 |
System Settings |
192 |
Device information |
192 |
Paper handling |
193 |
Print quality |
193 |
Paper types |
193 |
System setup |
194 |
Service |
194 |
Device polling |
194 |
Print Settings |
194 |
Printing |
194 |
PCL 5e |
195 |
PostScript |
195 |
Network Settings |
195 |
Embedded Web server |
196 |
Features |
196 |
Use HP Web Jetadmin software |
197 |
Product security features |
197 |
Assign a system password through the product control panel |
197 |
Assign a system password through the EWS |
197 |
Lock the product |
198 |
Economy settings |
199 |
Print with EconoMode |
199 |
Archive print |
199 |
Quiet mode settings |
200 |
Manage supplies and accessories |
201 |
Print when a cartridge is at estimated end of life |
201 |
Supplies messages |
201 |
Enable or disable the Prompt at very low feature from the control panel |
201 |
Manage print cartridges |
202 |
Print-cartridge storage |
202 |
HP policy on non-HP print cartridges |
202 |
HP fraud hotline and Web site |
202 |
Recycle supplies |
202 |
Print cartridge layout |
202 |
Replacement instructions |
203 |
Redistribute toner |
203 |
Replace the print cartridge |
205 |
Replace the pickup roller |
207 |
Replace the separation pad |
210 |
Clean the product |
212 |
Clean the pickup roller |
212 |
Clean the document feeder pickup rollers and separation pad |
213 |
Clean the paper path |
213 |
Clean the paper path from HP ToolboxFX |
214 |
Clean the paper path from the product control panel |
214 |
Clean the scanner glass strip and platen |
214 |
Product updates |
215 |
Solve problems |
217 |
Self help |
218 |
Problem-solving checklist |
219 |
Step 1: Check that the product power is on |
219 |
Step 2: Check the control panel for error messages |
219 |
Step 3: Test print functionality |
219 |
Step 4: Test copy functionality |
219 |
Step 5: Test the fax sending functionality |
220 |
Step 6: Test the fax receiving functionality |
220 |
Step 7: Try sending a print job from a computer |
220 |
Factors that affect product performance |
221 |
Restore the factory-set defaults |
221 |
Interpret control panel messages |
222 |
Control panel message types |
222 |
Control panel messages |
222 |
Paper feeds incorrectly or becomes jammed |
228 |
The product does not pick up paper |
228 |
The product picks up multiple sheets of paper |
228 |
Prevent paper jams |
228 |
Clear jams |
229 |
Jam locations |
229 |
Clear jams from the document feeder |
230 |
Clear jams from the input trays |
231 |
Clear jams from inside the product |
233 |
Clear jams from the output areas |
235 |
Clear jams from the duplexer |
236 |
Improve print quality |
238 |
Select a paper type |
239 |
Use paper that meets HP specifications |
239 |
Print a cleaning page |
239 |
Check the print cartridge |
240 |
Print the Supplies Status page |
240 |
Inspect the print cartridge for damage |
242 |
Use the printer driver that best meets your printing needs |
243 |
Improve print quality for copies |
243 |
The product does not print or it prints slowly |
244 |
The product does not print |
244 |
The product prints slowly |
245 |
Solve connectivity problems |
245 |
Solve direct-connect problems |
245 |
Solve network problems |
245 |
Poor physical connection |
246 |
The computer is using the incorrect IP address for the product |
246 |
The computer is unable to communicate with the product |
246 |
The product is using incorrect link and duplex settings for the network |
246 |
New software programs might be causing compatibility problems |
247 |
The computer or workstation might be set up incorrectly |
247 |
The product is disabled, or other network settings are incorrect |
247 |
Product software problems |
248 |
Solve common Mac problems |
248 |
The printer driver is not listed in the Print & Fax list |
248 |
The product name does not appear in the product list in the Print & Fax list |
249 |
The printer driver does not automatically set up the selected product in the Print & Fax list |
249 |
A print job was not sent to the product that you wanted |
249 |
When connected with a USB cable, the product does not appear in the Print & Fax list after the drive ... |
249 |
You are using a generic printer driver when using a USB connection |
250 |
Supplies and accessories |
251 |
Order parts, accessories, and supplies |
252 |
Part numbers |
252 |
Print cartridge |
252 |
Cables and interfaces |
252 |
Maintenance kits |
252 |
Service and support |
253 |
Hewlett-Packard limited warranty statement |
254 |
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement |
255 |
Data stored on the print cartridge |
256 |
End User License Agreement |
257 |
Customer support |
259 |
Repack the product |
260 |
Product specifications |
261 |
Physical specifications |
262 |
Power consumption, electrical specifications, and acoustic emissions |
262 |
Environmental specifications |
262 |
Regulatory information |
263 |
FCC regulations |
264 |
Environmental product stewardship program |
264 |
Protecting the environment |
264 |
Ozone production |
264 |
Power consumption |
264 |
Toner consumption |
265 |
Paper use |
265 |
Plastics |
265 |
HP LaserJet print supplies |
265 |
Return and recycling instructions |
265 |
United States and Puerto Rico |
265 |
Multiple returns (more than one cartridge) |
265 |
Single returns |
266 |
Shipping |
266 |
Residents of Alaska and Hawaii |
266 |
Non-U.S. returns |
266 |
Paper |
266 |
Material restrictions |
266 |
Disposal of waste equipment by users in private households in the European Union |
267 |
Chemical substances |
267 |
Material Safety Data Sheet (MSDS) |
267 |
For more information |
267 |
Declaration of conformity |
268 |
Safety statements |
270 |
Laser safety |
270 |
Canadian DOC regulations |
270 |
VCCI statement (Japan) |
270 |
Power cord instructions |
270 |
Power cord statement (Japan) |
270 |
EMC statement (Korea) |
270 |
Laser statement for Finland |
271 |
GS statement (Germany) |
271 |
Substances Table (China) |
272 |
Restriction on Hazardous Substances statement (Turkey) |
272 |
Additional statements for telecom (fax) products |
273 |
EU Statement for Telecom Operation |
273 |
New Zealand Telecom Statements |
273 |
Additional FCC statement for telecom products (US) |
273 |
Telephone Consumer Protection Act (US) |
274 |
Industry Canada CS-03 requirements |
274 |