HP ML530 Implementing Novell NetWare 6.5 on ProLiant servers integration note - Page 29

Issue 17 HP ProLiant Server Configured with 512 MB RAM and Running NetWare 6.5 May ABEND When Deactivating SYS Volume or When Unloading SYS Volume Driver Description An HP ProLiant server running NetWare 6.5 may intermittently ABEND when deactivating the SYS volume or when unloading the SYS volume driver. This may also occur when the server is being rebooted or forcibly shut down (e.g. by the SHUTDOWN command or a critical fan failure). This is more likely to occur on a server configured with approximately 512 MB RAM, as described in Novell TID #10099897, "NetWare Servers abend when deactivating the SYS volume or unloading the driver," which is located at the following URL: http://support.novell.com/cgi-bin/search/searchtid.cgi?10099897.htm When this occurs, a Page Fault Processor Exception may result in an ABEND, or a message may appear on the logger screen indicating a Java Exception with "insufficient server memory to execute the class." The following drivers are examples of those that might be unloaded by NetWare to deactivate the SYS Volume (resulting in the ABEND or Java Exception): • IDEATA.HAM • HPQCISS.HAM • CPQRAID.HAM • AACRAID.HAM • LSIMPTNW.HAM NOTE: This is not an HP-specific issue and is documented by Novell in TID #10099897 on the Novell website. Any HP ProLiant server running NetWare 6.5. Workaround To avoid the ABEND, do not deactivate the SYS volume OR unload the driver that supports the SYS volume. To prevent the ABEND from occurring, upgrade the server memory to a minimum of 1024 MB. Solution When more information becomes available, the advisory will be updated: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en &cc=us&objectID=c00587074. 29